Travel Operations Coordinator

Program Productions is a tech-enabled human capital company, specializing in event labor management. In coordination with its parent company, Finley Road Partners, Program Productions provides specialized administrative, human resources, event labor management, and related employer services for a variety of clients. With local expertise and national reach, we have the industry’s most comprehensive database of technicians, and the country’s best crewing managers located on the ground in local markets throughout North America. We’re the Employer-of-Choice for field technicians across the U.S. and Canada.

We’re seeking a Travel Operations Coordinator to join our Operations team. In this role, you’ll coordinate all travel logistics for technicians working on live events and corporate staff. Your responsibilities will include booking and tracking travel, managing travel budgets, and collaborating closely with our Operations teams to ensure smooth execution of travel plans. 

This is a remote, full-time position that requires excellent organizational skills, attention to detail, and a proactive approach to problem-solving. You’ll be a key player in making sure all event travel runs seamlessly from start to finish. 

Responsibilities: 

• Travel Coordination: Book flights, hotels, rental cars, and rail for technicians and corporate staff. 
• Collaboration: Work with internal teams and technicians to understand travel needs, budgets, and schedules. 
• Tracking: Maintain a travel tracker and log itineraries in systems like ProCrewz. 
• Budget Management: Create and monitor travel budgets, ensuring costs stay on track. 
• Process Improvement: Work to develop new travel policies and procedures. 
• On-Call Support: Be part of an on-call rotation to handle after-hours travel issues. 
• Profile Management: Set up and maintain traveler profiles across systems. 
• Unused Tickets & Credits: Monitor and redeem unused airline tickets, miles, and credits. 

Why Join Us? 

• Be part of a leading company in the live event industry. 
• Work remotely with a flexible schedule. 
• Collaborate with a dynamic team of professionals. 
• Contribute to the success of high-profile events across North America 

We believe in supporting our team members with a comprehensive benefits package designed to enhance their well-being and provide financial security. Here’s what you can expect as part of our team:  

Health and Wellness  

• Medical, dental, and vision insurance plans  
• Employer contributions to Health Savings Accounts (HSAs)  
• Employer paid Short-term & Long-term Disability, Basic Term Life and AD+D  
• Employee funded Flexible Spending Accounts (FSAs), Voluntary Term Life  
• Wellness programs, including gym membership discounts and mental health resources  

Financial Benefits  

• Competitive salary 
• 401(k) retirement plan  
• Employee assistance programs for financial planning and counseling  

Work-Life Balance  

• Discretionary paid time off (PTO) policy  
• 8 company paid holidays + 1 personal floating holiday  
• Flexible work arrangements (remote/hybrid opportunities, if applicable, with home internet and cell phone stipend)  
• Paid bonding leave  

• Education/Experience: Bachelor’s degree or equivalent work experience. 3+ years of experience in live event travel management is preferred. 
• Skills: Strong organizational, leadership, and communication skills. Experience with travel logistics and event planning is key. 
• Tech-Savvy: Proficient in Microsoft Office and Google Suite; Salesforce knowledge is a plus. 
• Problem-Solving: Ability to think on your feet and quickly address any travel-related issues. 
• Self-Starter: Capable of working independently while being part of a remote team. 

The US base salary range for this full-time position is $52,000 - $65,000, plus benefits as applicable. Our salary ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.  

Finley Road Partners LLC is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected by law. If you are unable to use our online application process due to an impairment or disability, please contact hr@programproductions.com  

We participate in E-Verify. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to www.uscis.gov and click on the ‘E-Verify’ logo.