The EDI Coordinator is responsible for the day-to-day administration of the electronic data interchange (EDI) program to ensure the timely, accurate and consistent receipt and transformation of 4-5+ million EDI insurance policy documents per month for approximately 800+ lenders and from 1,300+ participating vehicle and property insurance writing companies. Key responsibilities include front-line EDI support for trading partners and internal teams, monitoring and proactively identifying and addressing data flow and transformation errors, auditing, data analysis, and implementation support.
Job Duties and Responsibilities:
Program management (40%)
- Responsible for the day-to-day operations of the EDI program to ensure the timely, accurate and consistent receipt and transformation of 4-5 million EDI insurance policy documents per month from 1,300 participating vehicle and property insurance writing companies.
- Maintains and troubleshoots insurance carrier remittance information for accurate and timely escrowed premium payments on behalf of lenders.
- Responsible for identifying continual insurance carrier status changes including rating changes, and for promptly updating the tracking system table accordingly.
- Maintains and updates documentation of EDI processes, exception handling, configurations, and procedures for reference, cross-training and auditing purposes.
- Assists with configuration and maintenance for the transmission and transformation of insurance policy and escrow billing and payment data both from and to our EDI trading partners.
- Seeks opportunities and implements plans to improve efficiency and reduce costs.
- Supports the EDI Analyst(s) and other business units to activate new clients/products including encryption/decryption, and other technical configurations.
Analysis and auditing ( 20%)
- Performs data analysis and audits to increase EDI transaction volumes to minimize operating costs and maximize data accuracy.
- Performs unit testing and integration testing.
- Troubleshoots tier one technical and data-accuracy issues to minimize disruptions in business processes and downstream costs.
- Continually monitors technical business processes and proactively identifies and addresses data flow and transformation errors and discrepancies within knowledge. Escalates to the EDI Analyst(s) and/or leadership as needed for resolution.
- Utilizes and writes SQL queries.
Tier One Support (20%)
- Responsible for front-line EDI “help desk” support to EDI trading partners, other departments, and the sales field.
- Assist other departments and trading partners to resolve escrow billing, payment, and other issues
- Supports maintaining and growing strong relationships with EDI trading partners and internal customers.
- Creates Technical Reporting by writing and running SQL queries to create easy-to-understand ad hoc reports.
Coaching and training (20%)
- Executes on difficult tasks requiring advanced knowledge and/or skills.
- Trains and mentors with respect to reconciliations, EDI inbound and outbound traffic flow monitoring, data-alteration workarounds, and audits.
- Creates standard requested data/statistics for inbound and outbound insurance data flows inclusive of inputs beyond EDI.
Qualifications (Education, Experience, Certifications & KSA):
High school diploma or GED required.
3-4 years of work-related experience required.
Financial, Property & Casualty Insurance, and/or Technical experience required.
Manipulating, analyzing, transforming, and repackaging data experience required.
XML, EDI X12, SQL, FTP setup, and/or Encryption/Decryption process experience preferred .
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
We offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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