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Sales Quality Control Manager (Remote)

unlimited holidays - work from anywhere - fully flexible
Remote: 
Full Remote
Work from: 

Offer summary

Qualifications:

Experience in sales management., Strong analytical skills., Proficiency in remote training tools., Knowledge of assessment data analysis..

Key responsabilities:

  • Manage quality control of sales communications.
  • Analyze assessment data globally.

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Novakid Scaleup https://novakidschool.com/
201 - 500 Employees
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Job description

We’re Novakid School, the next-generation early English learning platform that allows kids around the world to learn English efficiently, through play and fully remote practice with native-speaking teachers.

Think cutting edge technology like AI-powered games and training apps that promote English speaking and comprehension based on the use of authentic content in English language. Think certified professionals with years and decades of expertise in children’s psychology and learning methods.

“Our Vision is to change the way ESL children learn English by making it more engaging, elective, fun, and accessible. The ability to master the English language from an early age is critical to achieving a path of greater success and fulfillment, socially, emotionally, academically and professionally.”

– Max Azarov, Founder

You will be working closely with:

Quality control of sales people text and voice communications in regions based on existing check lists.

Collection, systematization, and analysis of assessment data in our regions globally.

Feedback provision on team and individual performance in terms of quality control.

Conducting individual training sessions for managers/ team leaders across the regions.

Participation in the grading process for sales and support managers.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Quality Control
  • Training And Development
  • Teamwork
  • Communication

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