Career Opportunities: Clinical Product Specialist (6313)

Clinical Product Specialist (Chronic care and Pain Management IBERIA)

The prime responsibility of the clinical specialist is to provide training and support to health care professionals for Avanos Medical. Working alongside the key account managers  and Sales teams. The role will involve supporting and facilitating new product evaluations within trusts, support, and advice on technical issues for customers and key account managers around Avanos devices, ongoing training of customers already using Avanos products.

Being a field based role, you will be able to demonstrate good planning and organization skills along with an entrepreneurial can-do attitude. Working with a wide range of different customers internal and external you must be able to demonstrate strong interpersonal skills and the ability to work within a team.

This role will involve a significant element of travel and the likelihood time away from home.

• To work closely with account manager/sales team team to ensure high quality and timely training on Avanos products.
• Build professional value relationships with the identified customers so that they will view Avanos as the true partner in meeting patient needs.

       Work with customers (HcP’s) and distributors to identify partnership opportunities in the          form of programmes, educational initiatives etc.

• Provide comprehensive training to healthcare professionals, including physicians, nurses, and technicians, on the proper operation and application of medical devices, ensuring that users can confidently and safely use the equipment
• Organize and conduct workshops, seminars, and demonstrations to educate healthcare professionals and clients about the effective use of medical devices.
• Maintain accurate records of training sessions, technical support interactions, and product evaluations. Prepare reports and documentation as needed for compliance and regulatory purposes
• Offer on-site or remote technical support to healthcare facilities for troubleshooting, resolving issues, and ensuring the uninterrupted operation of medical devices
• Collaborate with healthcare providers to understand their specific needs and challenges, offering solutions and recommendations for the optimal use of medical devices in their clinical workflows
• Fulfil customer requests for information and/or expertise by coordinating with the appropriate resources within the team e.g. supplying literature, providing training, product knowledge etc.
• Maintain in-depth knowledge of the medical devices' features, functions, and updates, as well as their clinical applications. Stay current with the latest industry trends and technological advancements
• Complete administrative requirements and comply with guidelines and policies as set forth by the immediate their manager and Company as a whole.
• Attend meetings and training sessions as designated by the management team.
• Achieve the sales goals set for territory.
• Report any adverse events, including product failures too regulatory as per company procedures.
• Quality: Ensure that medical devices are used in compliance with industry standards, regulations, and best practices, contributing to patient safety and data integrity. Supports the organization to ensure an adequate and effective quality management system, supports the quality policy and sustains a quality culture.

    Associate Director, Account managers, Marketing.

The successful candidate should possess a unique blend of clinical expertise, technical proficiency, and exceptional interpersonal skills. Must also be able to demonstrate experience providing training and assessment in clinical practice and it would be desirable that they have already worked in a commercial environment but may suit the right person who wants to make that step.

    Required Qualifications:

• Qualifications, Education and Training:
  • Bachelor's degree in a relevant field (e.g., nursing, biomedical engineering, or a related healthcare discipline). Nursing qualification, as a plus with minimum 5y of relevant experience in similar role.
• Experience:
  • Credible level of experience providing training and assessment in clinical practice.
  • Examples of successful team working.
• Skills:
  • Strong communication (verbal and written) and interpersonal skills to effectively teach and communicate with healthcare professionals.
  • Detail-oriented, with excellent organizational and documentation skills.
  • Presentation;
  • Relationship building;
  • IT literate;
  • Clinical training knowledge.
• Competencies (Behavioural):
  • Highly self-motivated;
  • Customer and patient focused;
  • High level of communication skills;
  • Time management;
  • Collaborative, adaptable, and flexible approach;
  • Team player;
  • Creativity.
• Other Specific Demands, Requirements:
  • Lives on territory and/or allocated area;
  • Full availability to travel (>50%) within region to cover. Understands territory size and nature of role applying for, will require time away from home.
  • Must have current valid driving license;