Smartcat is on a mission to become the wall-to-wall Language AI platform, addressing the diverse needs in multilingual content for various user personas within global enterprises.
Smartcat is uniquely positioned within the $100+ billion multilingual content industry, which is currently served by tens of thousands of agencies. This results in a highly fragmented and inefficient supply chain, high costs, unacceptable turnaround times, and quality issues. Using highly qualified internal resources to translate or create multilingual content (insourcing) solves the quality problem for enterprises, but if done manually, it can't solve for scalability, high cost, and slow turnaround.
Smartcat changes the ROI equation in favor of insourcing with its Language AI platform for enterprise end-users. It delivers high-quality, instantaneous AI translations or generates new content in any language by tapping into a customer-specific multilingual content library. The AI output is further refined through human editing by the client's internal reviewers or experts from the Smartcat's embedded global marketplace of linguists and content editors. This AI output continuously improves through the editing feedback loop, ensuring consistent and customer-tailored results.
More than 1,000 global companies including ~20% of the Fortune 1,000 trust Smartcat to communicate their innovations and ideas all over the world.
As a dynamic Series C company, Smartcat is growing at 130% YoY, thanks to the high and quick ROI it delivers to global enterprises. It's well-funded by notable VCs, and is capital efficient, offering a unique blend of hyper-growth potential with downside protection and the capacity for long-term planning and strategy.
Smartcat positions itself as the central hub for managing your enterprise's multilingual content, seamlessly integrating diverse content assets. We offer convenient AI translation / content generation + Human review workflows to ensure best quality and faster turnaround.
One of the biggest current and future challenges that we want to address strategically is how to make our product easier to master for individual users, and how to expand organizations into multiple use cases. With Smartcat growing rapidly, having dedicated Sales executives, Account Managers, and Customer Success Managers for each client becomes challenging. We believe we can remove this bottleneck by applying AI-first approaches and augmenting the work of our customer-facing workforce, or completely automating it, bringing personalization, insight generation and level of client support to a super-human level.
As a Product Lead for the AI Customer Lifecycle, your goal will be to reduce time to activation into individual use cases, ultimately shortening the sales cycle for new users and increasing retention into use cases across all customers. To be successful in this role, you need to think out of the box, enjoy looking at data, notice patterns where others don't, excel at rapid product prototyping and experimentation, and have an appetite for using new technologies, including—and starting with—AI/ML.
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Accurate Background
