Match score not available

Unlock Premium Benefits Today!
🚀 Elevate your career with priority access.
Stand out to top recruiters with Jobgether Priority Access:
  • ✅ Top Match: We help you identify job offers where you're a perfect fit.
  • ✅ Exclusive Referral Service: Connect directly with recruiters as a Jobgether Certified Premium User.
  • ✅ Personalized Feedback: Receive feedback and expert guidance on applications, and have your profile manually reviewed.

Start Your Free Trial Now!

Start my free trial

After Sales Assistant

extra holidays - fully flexible
Remote: 
Full Remote
Salary: 
27 - 27K yearly
Experience: 
Junior (1-2 years)
Work from: 
United Kingdom, North Carolina (USA), United States

Offer summary

Qualifications:

Minimum 1 year experience in travel agency, IT skilled including Excel, Word, Outlook, Previous telephone Customer Service experience, Polite and professional telephone manner.

Key responsabilities:

  • Assist in daily operations of Aftersales department
  • Support agents and customers by responding to queries

VeroHR logo
VeroHR SME http://www.verohr.co.uk
11 - 50 Employees
About VeroHR
Are you seeking expert assistance in navigating the intricate world of human resources, payroll, and more? VeroHR, a leading UK-based HR solutions provider, is here to empower you and your organisation. Our mission is to simplify HR complexities and deliver practical, solutions-based assistance to help you thrive. 🔹 Comprehensive Services: We offer a wide array of services, including human resources, payroll, technology solutions, recruitment support, learning and development, benefits schemes, employment law, and health and safety – all tailored for SMEs. 🔹 Simple & Efficient Approach: At VeroHR, we keep it simple. Our approach is built on principles like technology efficiency and consistency of delivery. We prioritise providing exceptional personal service, making your HR journey smooth and hassle-free. 🔹 20 Years of Expertise: With nearly two decades of experience, VeroHR boasts a rich history of helping businesses like yours succeed. 🔹 Cost-Effective Solutions: Access the expertise of multiple teams and years of experience without bearing the full cost and risk. VeroHR is your cost-effective partner in HR excellence. 🔹 Global Trust: Businesses across the world trust VeroHR for outsourced people services. Join the ranks of satisfied clients who rely on us to keep their organizations safe and thriving.
See all jobs

Job description

DESCRIPTION

Established for over 40 years, we pride ourselves on offering the best services to independent travel agents who need our product expertise to help them create tailor made travel arrangements for their customers the USA, and now even more worldwide destinations.

We are offering you the opportunity to work for a dynamic organisation as a home-based After Sales Assistant in our busy Operations team.

JOB PURPOSE

  • To assist in the day to day operations of the Aftersales department
  • Supporting the agents and customers by responding to queries,
  • Contacting agent and customers to notify them of a change in their booking and seeking the best resolution
  • Run reports
  • Make changes required to bookings
  • Dealing with in resort problems

REQUIREMENTS

Essential Experience

  • A minimum of 1 years previous and recent experience working in a UK based travel agency or tour operator is essential
  • I.T skilled to a high standard to include Excel, Word and Outlook
  • Previous telephone Customer Service experience
  • Polite, professional and enthusiastic telephone manner
  • Good communication skills

Useful Experience

  • Previous experience of using Airline Reservations Systems preferred
  • Outgoing personality

In Return, We Are Offering:

  • On target earnings of up to £26,800 per annum
  • Generous Holiday Package: 28 days of paid holiday (including bank holidays), increasing to 33 days with long service.
  • An additional day off for your birthday.
  • Working from home
  • Workplace pension scheme
  • Company shares incentive plan
  • In house coaching programme
  • Comprehensive Training: Expert training to help you succeed in your role.

Financial, medical, and mental wellbeing programmes, including:

  • Employee Assistance Programme, including wellbeing support.
  • Mindfulness and meditation courses.
  • Regular online events
  • In-person company events (twice per year).
  • Access to qualified financial advisors
  • Pension hunter services
  • Virtual GP appointments
  • Yearly allowance for eye tests, dental additional therapies.
  • Shopping discounts
  • Discounts on personal holidays
  • Additional optional dental plan.

HOURS OF WORK

37.5 hours per week Monday to Friday, 9am to 5.30pm (including 1 hour for lunch)

Required profile

Experience

Level of experience: Junior (1-2 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Airline Management

Other Skills

  • Customer Service
  • Microsoft Outlook
  • Microsoft Excel
  • Professionalism
  • Enthusiasm
  • Politeness
  • Communication
Are you interested?

Sales Assistant (Institutional Sales and Trading) Related jobs

See more Sales Assistant (Institutional Sales and Trading) jobs