Process Manager 3

POSITION SUMMARY:  The Process Manager will be responsible for developing and managing an enterprise process administration program in collaboration with the Manager, Portfolio Integration. The program will include developing and maintaining a unified enterprise process map, identifying and developing solutions for process gaps, and developing program documentation. The Process Manager will work with internal organizations to capture individual process inputs and outputs in procedural documentation, monitor adherence to the programmatic requirements, and perform analysis and reporting on program status and effectiveness.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Support development and maintenance of both the near-term and long-term enterprise level integrated process road map that allows NuScale to deliver products on budget and schedule.
2. Coordinate the identification, evaluation, and solution implementation for process improvement and change management including, while balancing individual department needs against corporate objectives that support planning and delivery of products and services.
3. Support development specific policies, work practices, processes, systems, and procedures as needed to enable the Enterprise Process Administration program success.
4. Interface with subject matter experts to support development of specific policies, work practices, processes, systems, and procedures as needed to enable the Enterprise Process Administration program success.
5. Perform analysis and reporting of adherence to program requirements, process changes, and effectiveness of NuScale processes.
6. Perform other duties as assigned.

CORE COMPETENCIES: To perform the job successfully, the individual should demonstrate competencies in performing the essential functions of this position by performing satisfactorily in each of these competencies. 

• Problem solving: Identifies and resolves problems in a timely manner, gathers and reviews information appropriately.  Uses own judgment and acts independently; seeks input from other team members as appropriate for complex or sensitive situations.
• Oral/written communication: Listens carefully and speaks clearly and professionally in all situations. Edits work for accuracy and clarity, is able to create, read and interpret complex written information.  Ability to develop strong interpersonal networks within the organization.
• Planning/organizing: Prioritizes and plans work activities, organizes personal and project timelines and deadlines, tracks project timelines and deadlines, and uses time efficiently.
• Adaptability: Adapts to changes in the work environment, manages competing demands and is able to deal with frequent interruptions, changes, delays, or unexpected events.
• Dependability: Consistently on time and at work, responds to management expectations and solicits feedback to improve performance.
• Team Building: Capable of developing strong interpersonal networks and trust within the organization. Leads consensus by involving all stakeholders, facilitating their understanding of differences, agreeing on requirements and constraints, and developing the best solution.
• Safety Culture: Adheres to the NuScale Safety culture and is expected to model safe behavior and influence peers to meet high standards.
• Quality Assurance:  Commits to the understanding and implementation of quality assurance regulations, standards and guidelines of 10 CFR 50 Appendix B, 10 CFR 21, and NQA-1.

MINIMUM SKILLS, QUALIFICATIONS AND ABILITIES:

• Education/Certification:  A minimum of a B.S. or B.A. degree.  Preferred degree fields include Construction Management, Engineering, Project Management, Accounting, or Business Administration.  Industry certifications from Associated of Business Process Management Processionals or equivalent and familiarity with project management processes is preferred.
• Experience:  A minimum of 5 years of full-time experience working in a process management role is required.  Must be able to demonstrate high level communication, computer, presentation and interpersonal skills.  Must be proficient with technical writing and spreadsheet creation. Exceptional organization skills and ability to manage complex projects with multiple work phases.
• Industry Requirements:  Eligible to work under Department of Energy 10 CFR Part 810.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to understand and communicate clearly using a phone, personal interaction, and computers.
• Ability to learn new job functions and comprehend and understand new concepts quickly and apply them accurately in a rapidly evolving environment.
• The employee frequently is required; to sit and stand; walk; bend, use hands to operate office equipment; and reach with hands and arms.  Ability to lift ten to fifteen pounds.

Disclaimer: Employee(s) must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately without causing significant safety threat to self or others.  The above statements are intended to describe the general nature and level of work being performed by employee(s) assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all employees in this classification.