Pay Plan Title: Coordinator
Working Title: Population Health Engagement Coordinator
FLSA Status: Non-Exempt
Posting Salary Range: $53,045 - $66,837
Office Location: Remote with North Carolina.
POSTING DETAILS:
Make an Impact
Trillium Health Resources is a local governmental agency (LME/MCO) in North Carolina that manages serious mental health, substance use, and intellectual/developmental disability services. Serving in 46 counties, we help individuals and their families strengthen well-being and build foundations for a healthy life.
Join our team as we empower others to live their best lives by providing access to quality healthcare. We offer a challenging, engaging work environment where staff take home more than a paycheck. Every day, we see the results of our dedication – in the smiles of children on our accessible playgrounds and in the pride on the face of an adult cooking a meal for the first time. Working at Trillium Health Resources is more than just a job; it is an opportunity to make a direct impact on the communities we serve.
At Trillium, we know that empowering others begins with supporting and developing our team. That’s why we offer competitive benefits and work-from-home flexibility so that our employees thrive outside of the office. We’re also committed to building a diverse, inclusive culture where all employees have the potential to grow professionally and personally.
What We’re Looking For
Are you ready to make a difference in the world of health care? Join us as a Population Health Engagement Coordinator at Trillium! This role is not just about a job; it's about engaging with our amazing members and ensuring they receive the best care possible. As part of our vibrant Population Health Engagement team, you'll be at the heart of our initiatives, helping to implement exciting member engagement programs. Your mission? To connect members with our Tailored Care Management and assist them in completing Care Needs Screenings. You’ll collaborate to close gaps and tackle engagement initiatives—together, we can create a healthier community! If you’re passionate, driven, and ready to dive into meaningful work that impacts lives, we want to hear from you!
On a typical day, you might:
- Outreach members to educate about our services.
- Share information with the care manager and other team members of the care team on the member’s needs.
- Support the Population Health Team to implement member engagement initiatives or programs.
- Respond to inquiries regarding the care management processes and request statuses from care teams on members and staff from other departments.
- Play a vital part in providing office support, ensuring exceptional member and team experiences and smooth clinical operations.
Employee Benefits:
Trillium knows that work/life balance is important. That’s why we offer our employees competitive benefits and flexibility that is second to none. Take a look at what we have to offer:
- Typical working hours are 8:30am-5pm
- A remote work option available for most positions
- Health Insurance - no premium for employee coverage
- Flexible Spending Accounts
- Paid Time Off (PTO) of 24 days, plus 12 paid holidays within first year of employment
- NC Local Government retirement pension. This is a defined-benefit retirement plan that will pay you a monthly amount upon retirement, for the rest of your life, with as little as five years of service. For more information, go to: https://files.nc.gov/retire/documents/files/Actives/LGERSHandbook.pdf
- 401k with 5% employer match & immediate vesting
- Public Service Loan Forgiveness Qualifying Employer
Qualifications:
Required Education/Experience:
Bachelor’s degree and two (2) years of experience in a medical office, health plan, managed care organization, hospital (ED or Inpatient), skilled nursing facility, clinic or other healthcare setting working directly with patients, members, providers and/or other clinicians.
OR
Associate’s degree and four (4) years of experience in a medical office, health plan, managed care organization, hospital (ED or Inpatient), skilled nursing facility, clinic or other healthcare setting working directly with patients, members, providers and/or other clinicians.
OR
Equivalent combination of education/experience.
Preferred Education:
A degree in Business or Health & Human Services field is preferred.
Required License/Certification:
Must have a valid driver’s license
Location:
Remote within North Carolina.
Must reside in North Carolina to be considered for remote status.
Deadline for application: Tuesday February 4, 2025 at 11:59PM
To be considered for employment, all candidates are required to submit an application through ADP and upload a current resume. Your resume must provide your level of education and detailed work experience, including:
- Employer Name
- Dates of service (month & year)
- Average number of hours worked per week
- Essential duties of the job as related to the position you’re applying for
- Education
- Degree type
- Date degree was awarded
- Institution
- Licensure/certification, if applicable
After submitting your application through our career center in ADP, your resume will be reviewed to ensure that your skills and experience meet the essential criteria for the role you have applied for.
You will be notified by HR on the status of your application as appropriate. All applicants will receive a final email when the recruitment cycle for the position has closed.
Join our Talent Community through our ADP career center to stay informed about positions you may qualify for. Remember to keep an update resume in the Talent Community profile.
The diversity of the communities we serve is reflected in our employees. Trillium Health Resources is an Equal Employment Opportunity (EEO) employer.
Trillium Health Resources is a drug-free workplace. Candidates are required to pass a drug test as a condition of employment.
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