Billing Administrator

This is a remote position.

**PLEASE CAREFULLY READ ALL THE DETAILS BEFORE APPLYING***

JOB TITLE: Billing Administrator

RATE: PHP 35,000 per month (slightly negotiable)

Work Type: Full-time, Remote/WFH

Working Hours: TBD (usually US hrs | Night shift)
Start Date: TBD

About the role: We are seeking a proactive and detail-oriented Billing Administrator to support our invoicing team in managing and streamlining billing operations. The Billing Administrator will play a key role in ensuring accurate invoice processing, maintaining billing records, and collaborating with internal and external stakeholders to resolve billing-related issues.

About the Role:

1. Invoice Generation:

o Generate and issue accurate and timely invoices to clients based on services rendered or products delivered.

o Ensure compliance with company billing policies and procedures.

2. Billing Verification:

o Review billing data for accuracy and completeness.

o Verify that all supporting documentation is in place before invoicing.

3. Client Communication:

o Address client concerns and inquiries in a professional and timely manner.

4. Record Keeping:

o Maintain organized and up-to-date billing records.

o Monitor and reconcile accounts to ensure accurate financial transactions.

5. Collaboration:

o Collaborate with internal teams, including sales and service departments, to gather necessary information for billing.

o Work closely with the finance team to resolve discrepancies and address billing-related issues.

6. Reporting:

o Generate and analyze billing reports to provide insights to the finance team.

o Contribute to the development and improvement of billing processes.

What You’ll Do:

• Gather and organize necessary information to facilitate accurate and timely invoice processing. 
  

• Compare vendor invoices month over month to identify and highlight discrepancies. 
  

• Collaborate with Accounts Payable (AP) to dispute vendor invoices when necessary. 
  

• Work with internal teams to reduce licensing counts where appropriate. 
  

• Maintain and update billing records and related documentation. 
  

• Ensure job executions are properly documented and executed in compliance with company policies. 
  

• Assist the Accounting department with resolving billing disputes, including credit and rebill processes. 
  

• Maintain the shared email inbox for the invoicing team and ensure timely responses to inquiries. 
  

What Skills & Experience You’ll Need:

• Previous experience in billing or finance roles.
  

• Proficiency in Microsoft Office Suite, particularly Excel.
  

• Planning and organization: an ability to plan and manage multiple tasks.
  

• Strong customer communication skills
  

• Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
  

• Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
  

• Attention to detail.
  

• Microsoft Excel, Outlook, and Word.
  

• Must have knowledge of ConnectWise.
  

• Work experience in a similar role or transferable skills.