Medical Receptionist (ZR_19598_JOB)

This is a remote position.

Job Highlights:

• Contract type: Independent Contractor
  
• Schedule: Monday to Friday 8 AM to 5 PM 1 hour unpaid break
  

Client Timezone: Pacific Time (PT)

Client Overview

Join a cutting-edge integrative medical practice that’s revolutionizing women’s health care in Southern California. This innovative group combines the best of conventional medicine with functional and holistic approaches, offering patients a unique and comprehensive healthcare experience. As a leader in their field, they’re constantly pushing boundaries and introducing new programs to enhance women’s health and longevity.

Job Description

Embark on an exciting career opportunity as a Medical Administrative Assistant / Receptionist in a dynamic, forward-thinking healthcare environment. This role offers a unique chance to contribute to a practice that’s at the forefront of integrative medicine, specializing in women’s health. As a key member of our virtual team, you’ll play a crucial role in ensuring smooth operations and exceptional patient care. You’ll manage a variety of administrative tasks, from appointment scheduling to patient communication, all while working remotely. This position is perfect for someone who thrives in a fast-paced, evolving healthcare setting and is passionate about contributing to innovative approaches in patient care.

Responsibilities

• Efficiently manage and respond to a high volume of appointment requests and patient inquiries via email and phone
  
• Schedule and coordinate both telemedicine and in-person appointments, ensuring optimal patient flow
  
• Update and maintain accurate patient charts and medical records in our state-of-the-art electronic health record system
  
• Guide patients through the process of completing pre-appointment information updates via our user-friendly patient portal
  
• Transfer critical patient data from portal forms to our comprehensive electronic medical record system
  
• Craft and send personalized follow-up communications to patients, gathering valuable feedback and evaluations
  
• Provide essential backup support for phone lines during peak hours, ensuring no patient call goes unanswered
  
• Potentially explain our groundbreaking female longevity program to interested patients, showcasing our commitment to innovative healthcare
  

Requirements

• Exceptional communication skills in English, both written and verbal, with a warm and professional demeanor
  
• Demonstrated proficiency in navigating electronic health record systems and patient portals
  
• Strong organizational skills with the ability to multitask efficiently in a fast-paced virtual environment
  
• Meticulous attention to detail, particularly when handling sensitive patient information
  
• A customer service-oriented mindset with a genuine passion for enhancing patient experiences
  
• Self-motivated with the ability to work independently and proactively in a remote setting
  
• Basic understanding of medical terminology and healthcare operations, with a willingness to learn and adapt to new processes
  
• Comfortable with technology and able to learn new software systems quickly
  
• Experience in healthcare administration or a related field is preferred but not required for exceptional candidates
  

Benefits

• HMO Coverage on Eligible Locations
  
• Permanent Work from home
  
• Immediate hiring
  
• Steady Freelance Job