National Account Manager - Acute

Position Summary:   

Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of patients and those who care for them.  

In the National Account Manager, Acute position, you’ll develop key corporate relationships to maintain, uncover and close incremental new business across all of Direct Supply’s Lines of Business and sales programs. You’ll foster relationships with Acute customers’ highest level decision makers, leverage industry insights and AI effectively, and lead cross functional selling teams to meet and exceed sales targets in assigned territory. By incorporating AI-driven insights and tools, you’ll identify emerging opportunities, optimize customer engagement strategies, and deliver tailored solutions that drive measurable results. 

Skills Needed: 

• Entrepreneurial self-starter who can build and grow new relationships. 

• Solves Problems - Uses technology and sharp logic to craft inventive solutions to complex issues, digging deep to tackle root causes. Conducts impartial analysis, leaving no stone unturned for comprehensive insights. 

• Communicates Effectively - Develops and delivers impactful communications for diverse audiences across channels. Excels in both small and large group interactions. Captures attention, actively listens, and guides discussions towards targeted goals. 

• Demonstrates Influence & Organizational Savvy - Wields influence with a masterful understanding of organizational dynamics, effortlessly navigating the complexities to shape outcomes and drive strategic alliances. 

• Superior organizational and time management skills with ability to manage and prioritize projects and meet deadlines, coordinate people and schedules, and resolve problems. 

• Proficient in Microsoft Office, including Excel, Word, and Outlook. 

• Leverages AI & Business Insights - Leads with an AI-First mindset infusing technology into customer solutions and workflows. Harnesses the power of AI and data to cut through noise and inform decisions. Blends business savvy, financial acumen, industry knowledge, and tech expertise to set priorities. 

• Ability to be an aggressive, results-oriented individual with a proven track record in corporate and large-sale-opportunity selling. 

 What You’ll Do and Impact:  

• Coordinate and lead cross-functional internal selling teams to drive incremental new business across all of Direct Supply’s lines of business and sales programs, utilizing AI tools to identify customer needs and forecast potential business growth. 

• Evaluate territory, analyze trends, prioritize opportunities and develop strategies to meet unique customer needs with greatest impact for the business. 

• Develop executive level relationships with new and existing customers and tailor solutions to meet the current state of the customer’s business. 

• Deliver compelling sales presentations to senior executive customers, and at the local facility level.  

• Implement corporate programs and product rollouts, leveraging Direct Supply’s cross functional resources to develop customized solutions. 

• Regularly communicate progress on customer opportunities across selling team and business units (using CRM, regular meetings, and other agreed upon methods). 

• Develop deep customer insights and mobilize teams to proactive anticipate and quickly resolve perceived issues at a corporate and local level. 

• Leverage Group Purchasing Organization (GPO) relationships to increase effectiveness and deliver value to the customer. 

• Work closely with the National Accounts Operations team to understand and maintain accuracy of customer purchasing systems. 

Experience: 

• Bachelor’s degree in Business, Marketing or related field 

• 7+ years of sales experience, acute preferred 

• History of meeting and exceeding budget goals with progressive sales responsibilities  

• Use of AI driven tools to aid in productivity 

• Ability to travel by car and/or plane up to 60% 

• Valid, unexpired driver’s license with a good driving record required 

Additional Items of Interest 

• Proven track record in National Account sales, including contracted programs and large sale opportunities 

• Acute expertise and experience selling into IDNs