Inside Sales Development Representative - Energy

Company Overview

Since incorporation in 2003, LuminUltra has been a leading manufacturer and thought-leader in the biotech industry, developing molecular diagnostic products and services to help people all over the world better manage microbial-based threats in industrial systems. Headquartered in Fredericton, New Brunswick, LuminUltra is a global company with team members in Canada, USA, UK, and France. 

Armed with dedicated ownership, a talented team, and a solid foundation, LuminUltra's best-in-class solutions are being used in multiple industries such as wastewater treatment, energy, cooling water, specialty coatings, and many more to identify issues before they become problems. LuminUltra accomplishes this by developing fast, accurate tests to identify, address, and validate microbiological control solutions. By providing rapid, accurate microbiological testing solutions, LuminUltra works to fulfill its core purpose: "We make the tools to help you manage the impacts of microbiology, so you can work, live and play with confidence."

While our head office is in Fredericton, New Brunswick, we also have an office space in Calgary, Alberta. We are set up for 100% remote work for individuals located in the province of Alberta, Ontario, Nova Scotia, and New Brunswick. For individuals located in Fredericton or Calgary, there are hybrid (mix of on-site and remote) work opportunities.

Job Description

LuminUltra is recruiting an Inside Sales Development Representative – Energy to join our dynamic Inside Sales Team. This is an exciting role, within a dynamic organization, that interfaces with all critical commercial functions – Sales, Marketing, Customer Experience and Product Management. The ideal candidate will be passionate about building meaningful customer-centric relationships to ensure the success of prospective and current customers, and this will be measured through revenue growth within our portfolio of technologies and solutions. This position offers a base salary range of $45,000 to $55,000 depending on experience.  

In this role, you will spend the majority of your time generating and nurturing business opportunities from both new and existing customer bases, and educating the Energy market on the power of LuminUltra’s expertise and solutions. Specifically, you will own targeted account growth, inbound and outbound lead management, and outreach to drive interest, commitment, and sales growth of our portfolio of technologies and solutions.

The Inside Sales Development Representative will become an expert in how fast & accurate microbial monitoring can help customers in the Energy Sector achieve their business goals. You will master using modern digital lead generation tools and techniques to drive sales opportunities and learn to conduct business development best practices to connect with new prospects and interface with current and dormant customers. 

The Inside Sales Development Representative will work to support key organizational objectives and have key responsibilities such as:

• Targeted growth of our business by consistently meeting or exceeding sales quota.
• Accelerate new customer acquisition by owning inbound leads and creating/qualifying sales opportunities.
• Developing best practices for lead generation, lead nurturing and opportunity creation, focusing on improving velocity from lead creation to close.
• Creating and executing direct account engagement strategies, including creating playbooks with sequences to support outbound, upsell/cross-sell, nurturing, and re-engaging closed-lost opportunities. 
• Advocate for the voice of our customers, sharing customer insight to Product Management, Marketing and Sales on what innovations and continuous improvements are needed to improve the customer experience. 

Qualifications

• 12 + months of relevant sales experience required; internship/co-op experience will be considered.
• Previous cold-calling experience required.
• You are self-motivated and looking for an opportunity to develop with and within an organization that is on a consistent growth and expansion trajectory into senior positions. 
• Results-driven & competitive nature- you have a proven ability to make strong connections and overcome rejection to achieve results. 
• Superb writing, communication, and listening skills, with the ability to listen to and empathize with the customer.
• A collaborative that prioritizes ‘we’ rather than ‘me.’’ You believe that the whole is greater than the sum of all parts.

Why Join LuminUltra?

LuminUltra has a culture that values communication, collaboration, development, work-life balance, flexibility, and employee recognition. We provide an extensive list of resources and benefits that support our culture, foster work-life balance, and promote personal and professional development. 

We offer benefits that allow our team to thrive at work and outside the office. All team members are rewarded with generous paid time off, such as paid flex days, volunteer days, and a competitive vacation time policy. LuminUltra also has a group retirement plan with 3% matching contributions, firm sponsored social events, bonus program eligibility, health and dental benefits, mental health resources, an Employee Assistance Program, and other perks. 

LuminUltra provides various opportunities for personal and professional development. We are a small organization which allows for continual experiential learning opportunities for those who are up to the challenge!