Senior Cloud Database & Datastore Site Reliability Engineer (Remote)

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WHO WE ARE

Tealium is the most trusted and world’s largest independent customer data platform. Tealium connects customer data – spanning web, mobile, offline, and IoT devices — so brands can connect with their customers. Tealium’s turnkey integration ecosystem supports more than 1,300 client-side and server-side vendors and technologies, empowering brands to create a unified, real-time customer data infrastructure. 

WHAT WE ARE LOOKING FOR

We are seeking a driven and experienced Senior Cloud Database & Datastore Site Reliability Engineer (SRE) to join our team and play a crucial role in ensuring the reliability, scalability, and performance of our critical cloud databases and datastores. This is a remote position, working alongside our cloud and site reliability engineers across NA, EMEA, and APJ. You will be responsible for designing, implementing, and maintaining highly available and secure database infrastructure on AWS using tools like Terraform and Cloudformation. You will also be involved in developing automation solutions to streamline infrastructure provisioning and configuration management, ensuring efficient and reliable operations.

Technology Stack:

• IAC: Terraform, ArgoCD, Jenkins,

• AWS Services: EC2, S3, EKS, EMR (and glue), Lambdas, MSK/Kafka, Kinesis

• DB: Dynamo, Redshift, Postgres, Mongo, Redis, MySQL

• Languages: Python, Java, JS

YOUR DAY TO DAY

• Participate in rotating 2nd level on-call approximately 20% of working time. 

• Participate in initiatives & projects to continually improve the infrastructure approximately 80% of the time.

• Improve on alerting signal to noise by focusing on services and business metrics over individual hosts.

• Proactively research potential problems before they arise.

• Work closely with managers and team on opportunities for monitoring, alerting and trending improvements as well as runbook and troubleshooting documentation.

• Manage incidents and implement changes following Tealium’s Agile/ITIL processes.

• Design, deploy, and manage highly available and scalable cloud-based databases and datastores (RDS - Postgres, MySQL, Redshift, Kafka, DynamoDB, etc.) on AWS.

• Utilize Infrastructure as Code (IaC) tools like Terraform and Cloudformation to automate infrastructure provisioning and configuration management.

• Implement continuous integration and continuous delivery (CI/CD) Jenkins pipelines for infrastructure changes.

• Develop and maintain monitoring and alerting solutions to proactively identify and resolve database-related issues.

• Collaborate with database administrators and application developers to optimize database performance and troubleshoot complex issues.

• Perform capacity planning and scaling activities to ensure databases meet performance requirements.

• Stay up-to-date on the latest cloud technologies and best practices for database management and SRE.

• Contribute to the development and implementation of disaster recovery and business continuity plans for databases.

• Participate in on-call rotations and actively contribute to incident resolution and post-mortem analysis.

WHAT YOU BRING TO TEALIUM

• Minimum of 5+ years experience as a Site Reliability Engineer or Database Administrator with a strong focus on cloud technologies.

• Proven experience with AWS cloud services, including EC2, RDS, Redshift, Kafka, DynamoDB, S3, VPCs, and IAM.

• Extensive knowledge of Infrastructure as Code (IaC) tools like Terraform and Cloudformation.

• Experience with CI/CD pipelines and automation tools like Jenkins, Ansible, or Azure DevOps.

• Solid understanding of database concepts, including schema design, indexing, query optimization, and performance tuning.

• Experience with monitoring and alerting tools like Prometheus, Grafana, and Datadog.

• Experience with scripting languages like Python, Bash, or Go.

• Preferred experience with kubernetes and containerization technologies.

• Preferred experience with data warehousing and analytics platforms.

• Preferred experience with data security & privacy best practices for cloud environments.

• Strong communication and collaboration skills with the ability to work effectively with cross-functional teams.

• Ability to take ownership of problems, drive solutions, and work independently in a fast-paced environment.

WAGE TRANSPARENCY

In many U.S. states, employers are required to include a pay range for posted positions. Although this isn't a requirement in every state, communicating transparently is a cornerstone of our operations at Tealium, and we believe in making this information available to all applicants.

The U.S. pay range for this full-time position is listed below, however, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to a competitive base salary, this position is eligible for a robust benefits package that includes the following:

• Employees are eligible to receive an annual bonus and stock options. 

• Employees and their families are eligible for medical, dental, vision,  life, and disability insurance. 

• Employees have the option to enroll in our 401k plan and are eligible to receive contributions for company matching.

• Employees are eligible for flexible paid time-off and extended paid parental leave. 

• We offer 11 paid holidays annually with an additional Healium Be-Well break for most employees.

• We offer 15 hours of paid work time for volunteer activities and programs. 

• Our sick leave accrual is the following for our employees:

  • Exempt CA employees (not including San Francisco) including NY : accrue 40 hours each year. Unused sick leave carries over into the next year. Employees cannot exceed 80 hours in a given year.

  • Exempt Non - CA employees (not including NY) including SF: Accrue 1 hour every 30 hours worked. Cannot exceed 180 hours in the calendar year.

  • Non-Exempt: accrue 1 hour every 30 hours worked. Unused carries over to the next year. Not to exceed 108 hours in a calendar year.

An overview of our benefits and perks can be found on our careers page, https://tealium.com/careers/.  Additional details regarding the benefits package will be provided during your interview process.  

Compensation Range: $130,000 - $180,000 Base + Variable 

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WHY YOU WANT TO WORK HERE

At Tealium,  we don’t just offer the ordinary, we provide the extraordinary: 

• Tealium WOWs (Ways of Work), our award winning culture is how with think, act and connect together at Tealium
• Mosaic, our commitment to diversity, equity and inclusion is grounded in our mosaic of diverse perspectives and shared belonging as we live in work across the US and in nearly 20 countries
• Tealium Cares, to promote caring in our communities, 15 hours of paid work time for volunteer activities and programs is offered annually
• Tealium Connects (remote-first working), enabling many of us to choose where we do our best work and offering new hire stipends to assist with purchasing things we need to support a successful home office environment
• Tealium Ownership, share in the success of Tealium by becoming an owner of Tealium beginning with new hire equity grants 
• Tealium Time, paid time-off policy to offer flexibility to take time when needed and robust leave programs, including extended paid parental leave and company holidays
• Healium, health and wellness programs to help us be our best selves in the experiences of health, physical, mental, social, and even financial well-being and wellness
• Tealium LIFT (Learning is Facilitated at Tealium), offering a myriad of professional development opportunities with over 6,000 courses available on demand to best-in-class manager and leadership development programs
• Health and Related Benefits Programs, offering market competitive benefits programs

#LI-Remote