Product Designer II

Why Housecall Pro?

Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes.

We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.

We also offer:

• A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
• Paid holidays and flexible, take-it-as-you-need-it paid time off 
• Equity in a rapidly growing startup backed by top-tier VCs
• Monthly tech reimbursements
• A culture built on innovation that values big ideas, no matter where they come from

Role Overview:

As Product Designer II  for Housecall Pro, you are passionate about design systems and component-driven design. You work closely with product designers and software engineers to ensure a beautiful, consistent, and cohesive experience across our platforms. You build, test, document, and maintain components, patterns, and templates for mobile apps and responsive web. You report to the Group Product Designer, collaborating with product managers, engineers, and other designers to create the connection between our products and the design vision. 

As a Product Designer, your charter is to partner with your Product Manager and Engineering Lead to create solutions that meet the needs of our customers. You work in close collaboration with your partners in product and engineering to develop the foundations we build on for years. Additionally you partner with the product design team to help create, evolve and push the design system forward, as well as identify when and where to develop new patterns to meet the needs of our customers.

Our team is patient, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

What you do each day:  

• You advocate for the customer’s needs while balancing the goals of the business
• You create solutions for our products through design explorations, documentation, presentations, and collaboration across all of our platforms, including web, iOS, and Android
• You execute competitor analysis, discovery research, and usability testing
• You build event models, user flows, customer journeys, wireframes, interactive prototypes, and high fidelity UI designs
• You present and communicate concepts and design rationale to team members and stakeholders
• You innovate and strengthen design principles and repeatable patterns
• You inspire the team and our customers by bringing new ideas and visual experiences to the table and defining next-generation interfaces
• You provide guidelines and documentation that connects and resonates with the teams building our products

Qualifications: 

• 3+ years of relevant professional experience in the SaaS product and SMB software space
• Portfolio that highlights high quality design, solid UX, and problem solving that you have created or largely contributed to
• Knowledge of technical constraints for web, iOS, and Android
• Understand accessibility guidelines
• What will help you succeed in this role: 
• Incredible visual design skills that come together with interaction design to make experiences that are functional and delightful
• Thinking in systems; you can see how all the parts fit together, and how a small change can propagate throughout the system over time
• You care about the details and the craft of your designs and how those designs get translated on a deep level

Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.

We support more than 40,000 businesses and have over 1,800 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you.

Housecall Pro celebrates diversity and we are committed to creating an inclusive environment.  We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-SG1#LI-Remote

Location Dependent Information

This role is open to candidates and the expected salary range for this role is $97,600-$122,000 + Equity. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth.

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