Retail Sales Supervisor

ALOHA Collection is in search of a Retail Sales Supervisor to join our growing team in Newport Beach!

OVERVIEW: As a Floor Supervisor, you support the store management team to maintain the ALOHA Collection brand by delivering best-in-class service, selection, and value to our customers. You will oversee the sales associates, and act as the Manager-on-duty in the absence of a store manager.

WHAT YOU'LL DO

• Through sales floor leadership, ensure associates are greeting and presenting credible product solutions to all customers; ensure customer satisfaction standards are being met in the department
• Ensure that store operations run smoothly throughout the day while providing
• a tidy, clean, and welcoming environment.
• Commits to understanding all aspects of the ALOHA brand as well as extensive
• product information (uses, silhouettes, prints, pricing, etc.).
• Stocks shelves, counters, or tables with merchandise.
• Sets up and maintains advertising displays or arranges merchandise on counters or tables to promote sales.
• Stamps, marks, or tags price on merchandise.
• Obtains merchandise requested by customer or receives merchandise select by customer.
• Attends customer complaints and works to resolve any problems to restore and promote good public relations.
• Accepts payment and makes change.
• Wraps or bags merchandise for customers.
• Receives, examines, and processes customer returns.
• Cleans shelves, counters, or tables.
• Calculates sales discount to determine price.
• Keeps record of sales, prepares inventory of stock, and orders merchandise.
• Stays informed about all relevant company information.

EXPERIENCE WE'RE LOOKING FOR

• Ability to maintain attention to detail and solve problems in a fast-paced environment
• Exceptional customer service
• Great written and oral communication - Speaks clearly and persuasively in positive or negative situations
• Works well in group problem solving situations
• Adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date
• Must be able to work weekends

WHAT YOU'LL BRING TO THE TABLE

• A team player who can balance team and individual responsibilities
• Contributes to building a positive team spirit with the ability to build team morale
• Adaptable and flexible to our customers needs
• Treats people with respect; works with integrity and principles; upholds organizational values
• Ability to take initiative
• Great and positive attitude

WHAT WE OFFER

From the very beginning, our founders Heather and Rachael wanted to create a dynamic and intentional company culture and we are proud to say that ALOHA Collection still holds those same values today. From the director level down each member of Team ALOHA is offered personal and professional growth training along with deeper education on Hawaiian culture and the roots of the company. We truly believe that family comes first which means flexible work-from-home hours and when life happens, we understand. Lastly, you might have heard, but we LOVE working together! Our amazing events team works hard to create opportunities for us to spend time getting to know one another, from lei-making classes to breath work and baseball games our ALOHA team events are always a good time.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• Monday-Friday
• Weekends as needed

PAY:

• $24-$26, hourly