Commerce B2C Solution Consultant

About Astound Digital

At Astound Digital, we are pioneers in the digital landscape, dedicated to transforming how the world interacts with technology, data, and creativity. Our role as trusted advisors in the digital landscape empowers the world’s most innovative brands with frictionless, end-to-end customer experiences. We are known for our comprehensive solutions, proven expertise, and collaborative, nimble approach that instills confidence in our clients. Join us to navigate and lead in the ever-changing digital world, where your impact will extend beyond the ordinary.

Job Purpose

We are seeking a Solution Consultant to join our team. This role focuses on providing consulting services and support for our clients to maximize the potential of Salesforce Commerce Cloud enabling our customers to maximize the benefits of the platform through platform configuration without the need for code development.

In this role, you will get to

• Serve as a platform expert, supporting clients in leveraging Salesforce Commerce Cloud.
• Act as a trusted advisor, ensuring clients utilize the platform effectively and efficiently while fostering long-term partnerships. 
• Perform merchandising and content activities under the client’s direction.
• Identify opportunities for adopting best practices in platform configuration.
• Act as a proactive member of the client’s eCommerce team.
• Facilitate platform site support and address specific client inquiries through training sessions.

Your skills and qualifications

• 2+ years of digital commerce experience, preferred 
• Hands-on experience merchandising and configuring solutions in Salesforce Commerce Cloud (including Business Manager), Shopify, or similar, preferred
• Strong research & client facing skills 
• Experience providing strategic direction and consulting
• Understanding of digital trends and landscape
• Deep knowledge of ecommerce, content, and merchandising
• Strong cross-functional communication skills and the ability to collaborate effectively with various groups including remote and cross cultural.
• Excellent interpersonal, communication (both written and verbal), and presentation skills.
• Demonstrated ability to communicate, present, and influence credibly and effectively.
• Working knowledge of Jira, Confluence, and G-suite

What we offer in return

• Work with people around the globe
• Off-the-Charts Career Growth: Сlear career path and a performance review system, career coaching, training and certifications, mentoring and knowledge sharing.
• Well-being Is Top Priority: Parental leave, paid time off, comprehensive health and medical plans.
• Real Work-Life Balance: Remote, in-office, or hybrid working modes; flexible hours; work-life balance support on every stage and level.

Culture of Success: Culture of collaboration that encourages innovation every step of the way; 20 offices spanning four continents bring diverse perspectives that drive tangible results for our clients worldwide

Why work for Astound Digital?

Whether you’re working directly with our world-renowned clients or with your Astound colleagues from around the globe, you will shape the future of digital commerce, using emerging technologies and innovative approaches.

Grow your career with Astound Digital, and discover exciting opportunities while doing the work you love!