UX Designer - Infrastructure and DX

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder led, profitable and growing.

We are hiring a UX Designer for Infrastructure and Developer Experience

The role of a UX Designer at Canonical

Our design team is on a mission to turn complex, open-source software into efficient, intuitive products that can change how complex systems are built and what open source is capable of the face of enterprise IT. We are looking for an exceptional user experience designer, who shares our passion.

Our mission is to make enterprise-grade open source software, applications and services available to people everywhere. We create world-renowned software, impacting the lives of millions of engineers, enterprises, entrepreneurs and consumers every day. We help and learn from each other and strive to improve our work and processes.

This role sits in the design team reporting to one of the Infrastructure and Developer Experience UX design managers.

Location: This role will be based remotely in the EMEA region.

The role entails

As a UX Designer for Infrastructure and Developer Experience, you will work with the exceptional engineering teams at Canonical and have a vital role in improving what we deliver to the success of Ubuntu, our partners, customers and the larger Ubuntu community. We build tools that enable everyone to build their own cloud experiences (MAAS, LXD, MicroCloud and Canonical k8s), and we put together the Developer Experience on your Ubuntu Desktop. Your job is to make sure we implement industry best practices, and push the limits of what is possible.

Clear, stylish presentation that aids the user experience of our products is how we raise the bar and reach the widest audience. Real content and information will be at the core of the designs you produce. You know the ins and outs of design and UX heuristics, and you care deeply about usability, accessibility and web standards. You should have agency, company or freelance design experience.

What we are looking for in you

• Exceptional academic track record from both high school and university
• Bachelor’s or equivalent in User Experience, Design, or STEM or a compelling narrative about your alternative chosen path
• Knowledge and passion for user experience, technology and design
• Commitment to continuous learning and improvement - curious, flexible, scientific
• Result-oriented with a drive to finish work and celebrate success
• Confidence in user research practices
• Engagement with the latest design research and innovation
• Ability to travel internationally twice a year, for company events up to two weeks long

UX designers should be excellent communicators who are at ease working with a complex mix of engineers, designers and executives. They represent us at cross-functional company meetings and must present their design position with clarity and precision. They should be confident and excited to take on complex design challenges. They should also be able to connect their design leadership to the strategic vision of the company.

Read more about the design team

What we offer you

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Priority Pass and travel upgrades for long haul company events 

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

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