Senior Operations Analyst

Position Type: Full-Time

Compensation: Up to Php 120,000 per month (All-in salary package)

Job Location: Remote

Job Highlights:  

1. Paid Time Off: Relax and recharge with paid vacation and sick leaves.
2. Bonus Boost: Enjoy an extra bonus with our 13th month pay.
3. Health Matters: Get comprehensive HMO coverage upon regularization.
4. Weekends Free: Say goodbye to work on weekends and embrace personal time.
5. Extra Earnings: Overtime opportunities available for additional income.
6. Work-Ready: We provide the essential work device for seamless productivity.

Company Overview: 

Theoria Medical is a comprehensive medical group and technology company dedicated to serving patients across the care continuum with an emphasis on post-acute care and primary care. Theoria serves facilities across the United States with a multitude of services to improve the quality of care delivered, refine facility processes, and enhance critical relationships. We offer a broad scope of services including multispecialty physician services, telemedicine, remote patient monitoring, and more. We currently operate primary care clinics and provide medical services to skilled nursing facilities in numerous states across the nation. 

As a leading edge, innovative, and quality driven physician group, we continue to expand nationally.  In pursuit of this, we continue to seek talented individuals to join our amazing team and care for our population. We wish to extend a warm welcome to all candidates interested in making a difference in healthcare delivery by joining the Theoria team.

Theoria’s Data Science and Analytics Department is seeking a highly skilled and experienced Senior Operations Analyst to join our dynamic team. The ideal candidate will play a critical role in analyzing and optimizing our operational processes, providing data-driven insights to support strategic decision-making, and driving efficiency across the organization.

Shift Structure: 

• Monday-Friday 10am-6pm EST
• Remote 

Responsibilities: 

• Collect, analyze, and interpret complex data sets to identify trends, patterns, and opportunities for operational improvement.
• Evaluate current operational processes and recommend enhancements to improve efficiency, reduce costs, and increase productivity.
• Develop and maintain comprehensive reports and dashboards that provide actionable insights to management and stakeholders.
• Establish and monitor key performance indicators (KPIs) to track the effectiveness of operational initiatives and drive continuous improvement.
• Work closely with various departments to ensure alignment and support for operational objectives.
• Lead and manage projects aimed at optimizing operations, including planning, execution, and post-implementation evaluation.
• Identify potential operational risks and develop mitigation strategies to ensure business continuity.
• Support the development of long-term operational strategies and contribute to the company’s overall strategic planning efforts. 

Requirements and Qualifications:

• Bachelor’s or Master’s degree in Business Administration, Operations Management, Industrial Engineering, or a related field.
• 2+ years of experience in operations analysis, process improvement, or a related role, preferably within healthcare.
• Proficiency in data analysis tools (e.g., Excel, SQL, Tableau).
• Strong analytical and problem-solving abilities, with a keen attention to detail and the ability to think critically.
• Excellent verbal and written communication skills, with the ability to present complex data and insights to non-technical stakeholders.
• Ability to lead cross-functional teams and drive initiatives that align with organizational goals.
• At least 1 year of healthcare IT / biotech / life sciences experience. 
• Understanding of high-level healthcare concepts
• Excellent communication skills
• Strong analytical, planning, and organization skills 
• U.S. Eastern daytime business hours 

Compensation and Benefits:

• Salary is commensurate with experience.
• Road to promotions and management opportunities
• 13th month pay
• Paid time off
• HMO

Employee must be able to perform the essential functions of this position satisfactorily, with or without a reasonable accommodation.  Employer retains the right to change or assign other duties to this position.

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