x-hoppers Project Delivery Manager - US, Remote

About Wildix

Wildix is the first 100% secure, easy-to-use, professional web-based UC&C system, recognized as a Niche Player in the Gartner® Magic Quadrant™ for Unified Communications as a Service in 2023.

Founded in 2005 by two Italian brothers, Dimitri and Steve Osler, we are now among the fastest-growing companies in the UCaaS sector. Headquartered in Tallinn, Estonia, we have more than 250 staff members representing over 15 nationalities. Our team works across Europe, the UK, the Americas, and Ukraine, serving more than 135 countries through our partner ecosystem.

We created what we call the Blue Ecosystem: the way partners, end-users, the company, and our employees communicate with each other.

Our mission is to facilitate internal and external communication between companies and their customers worldwide, using web browsers and mobile applications, thereby increasing productivity and efficiency.

About x-hoppers

x-hoppers by Wildix is an innovative unified communication solution tailored for the Retail vertical. It seamlessly integrates wireless headsets, a robust cloud-hosted communication system, and QR code call points to jump ahead of in-store problems and boost sales.

Powered by Wildix, a global UCaaS leader with 20 years of experience in the industry, x-hoppers connects shop floor assistants to one secure channel where they can instantly collaborate, receive incoming calls and notifications, and access product knowledge through a cutting-edge AI tool. This reduces training time and improves the overall employee experience, allowing them to focus on what truly matters – the customer.

Who We Are Looking For
We are currently seeking a Project Delivery Manager to lead projects in the U.S. market with a strong understanding of delivering technology solutions in the Retail vertical. As we expand the x-hoppers solution, we are looking for a motivated individual to assist our partners in rolling out x-hoppers solutions and manage the installation process from pre- to post-sales.

• How You Will Make an Impact
  Engage closely with key technical partners on high-priority projects, ensuring smooth delivery while maintaining transparency and visibility.
• Work alongside the Delivery Lead and other stakeholders to clarify project scope, objectives, and success criteria.
• Facilitate collaboration among diverse teams, including developers, product owners, and architects, to streamline planning, execution, and delivery.
• Organize and lead meetings with tech partners, including daily stand-ups, sprint planning, reviews, and retrospectives.
• Monitor project progress, identify potential risks, and collaborate with the Delivery Lead to devise and implement mitigation strategies.
• Cultivate a collaborative and innovative work culture that emphasizes teamwork and continuous improvement.
• Manage stakeholder relationships, ensuring communication is timely and effective to manage expectations and strengthen partnerships.
• Identify and act on opportunities to enhance processes, tools, and practices, contributing to the team's growth and efficiency.
• Stay informed about the latest trends and best practices in delivery management, enriching the team's knowledge base.

What You Bring to the Team

• Skills in managing multiple third-party engagements across diverse projects.
• Proficient in traditional and agile methodologies (Scrum, Kanban) and tools like Jira and Confluence.
• Experienced in leading cross-functional teams and managing vendor relationships.
• Excellent communicator, bridging technical and non-technical stakeholders.
• Experienced in software and firmware lifecycles, including release processes.
• Proven flexibility in addressing challenges and contributing to problem resolution.
• Strong time management skills with the ability to prioritize tasks effectively.
• Detail-oriented with a focus on quality and improvement.
• Proactive with a strong sense of ownership and accountability.

Why You’ll Love It Here
Be part of the fastest-growing, talent-focused company in Unified Communications

A philosophy of trust and a shared vision of excellence

We're an Apple Powered Team. We will provide you with a MacBook Pro and iPhone to fuel your productivity

We offer competitive compensation and benefits, and expense reimbursement

Initial training and support to empower your professional success

Happy with them? We offer even more! Our Benefits are country-specific, you can ask your recruiter for more information.

Hiring Process

1. Discovery Interview: Meet with a Talent Acquisition Specialist (30 minutes).
2. Interview with Hiring Manager: Dive deeper into the role's specifics (60 minutes).
3. Optional: Communication with the CTO (45 minutes).

We Are Wildix
Wildix is an equal-opportunity employer. We value diversity and welcome all applicants regardless of race, gender, age, religion, or any other characteristic. Everyone is encouraged to apply and is welcome to join our Blue Ecosystem.

Do you want to learn more about Wildix? Apply Now!