Company Overview:
SimpliGov is singularly focused on enabling digital transformation in the public sector through its award-winning cloud-based workflow automation, secure forms management, and e-signature platform. SimpliGov is on the GovTech 100 list of most influential technology companies to address US government agencies, and is enjoying significant success across a growing national list of public sector clients. SimpliGov improves the interaction for employees and constituents by automating manual and/or repetitive workflows, and optimizing business processes. SimpliGov empowers public sector agencies to digitize and automate any business process using its no-code SaaS platform.
Role Overview
As Senior Product Manager, you will take ownership of SimpliGov’s core offering: the SimpliGov Workflow Automation Platform. This role is central to defining and delivering a product strategy that meets the evolving needs of our government customers. You’ll build relationships with end-users, analyze feedback, and uncover opportunities to enhance product adoption and engagement.
In this role, you will lead the development and communication of the product roadmap, collaborate with cross-functional teams to prioritize feature releases, and ensure that the platform remains aligned with market needs. To be effective in this role, you must have a passion for technology and be able to learn our platform features and how customers use them effectively. You will have a hands-on role in the design, configuration, testing of workflows, and validation of customer impact from new features, product updates, and configuration etc.
Key Responsibilities
- Define Product Vision and Roadmap:
- Work directly with the CEO to develop and continually refine the product vision and strategy for the SimpliGov Workflow Automation Platform.
- Maintain and communicate a prioritized roadmap that aligns with SimpliGov’s strategic objectives and customer needs.
- Engage with Customers:
- Build strong relationships with public sector customers to understand their challenges, capture new ideas, and prioritize feature requests.
- Facilitate quarterly end-user events, fostering dialogue between users and SimpliGov’s product team.
- Drive Product Development:
- Collaborate with engineering and design teams to translate customer insights into actionable product features.
- Lead cross-functional prioritization meetings to align product development efforts with business goals.
- Measure Success:
- Define, track, and report on key success metrics for the platform.
- Leverage data insights and customer feedback to optimize platform performance and engagement.
- Advocate for Customers:
- Act as the internal voice of the customer, ensuring that product decisions reflect user needs.
- Present and demonstrate SimpliGov’s solutions to stakeholders, including customers and internal teams.
- Collaborate Across Teams:
- Work closely with customer success, marketing, and sales to align product roadmap initiatives to company growth through the go-to-market strategies.
- Lead product and feature launch initiatives to facilitate successful alignment of launch and commercial team activities to ensure new product introduction results in growth, customer adoption, customer retention, and high customer satisfaction.
- Develop customer use cases that showcase the value of the platform and its impact on public sector workflows.
Position Requirements
- Experience:
- 4+ years of product management experience, including defining and launching successful products and/or features in multi-tenant SaaS platforms, ideally with a focus on enterprise or public sector solutions.
- Skills:
- Proven ability to create and execute product roadmaps that drive growth and engagement informed by customer insights and market trends.
- Hands-on experience engaging with end-users, facilitating workshops, and presenting to executives.
- Familiarity with modern development practices, such as Agile methodologies and no-code/low-code technologies.
- Strong problem-solving and analytical skills, with a detail-oriented and flexible mindset.
- Exceptional communication and collaboration abilities, suited to fast-paced environments.
- Technical Acumen:
- Have a passion for technology, and a willingness to engage directly with SimpliGov’s no-code platform for designing and testing workflows.
What We Offer
- Competitive Benefits:
- Comprehensive medical, dental, and vision insurance.
- Technology and remote work expense reimbursements.
- Wellness programs, including health club membership support.
- 401(k) with company matching.
- Flexible Work Environment:
- Remote-first culture with Freedom Paid Time Off (FPTO) policy.
- Growth Opportunities:
- Join a rapidly expanding team at the forefront of digital transformation in government.
- Work with a proven platform that is revolutionizing public sector operations.
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
The US base salary range for this full-time position is $120,000-$160,000 + bonus + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
