Department: Finance
Reporting to: Credit Control Manager
Type: Contract until August 2025
Location: London
About the Team:
GSMA is a complex, diverse and global organisation. The delivery of best-in-class finance is critical to the performance and growth of the organisation. The Finance team is tightly integrated into the organisation, highly respected and utilised in a range of operational and strategic roles.
The Finance team is predominantly based in London with regional staff located in Spain, USA and Mainland China.
What the hiring manager says:
This is an exciting opportunity to join GSMA, an industry organisation representing the interests of the largest mobile network operators globally, whilst also hosting some of the largest mobile communications events such as Mobile World Congress Barcelona.
This is a varied role that offers the opportunity to work for a leading brand representing some of the largest mobile operators globally alongside a dedicated team, with a global client base encompassing a broad range of products and services. The seasonal nature of our business also means an interesting and varied role throughout the year.
Key Responsibilities:
Responsible for the collection of multi-currency invoices with varying payment terms from a wide selection of debtors, ranging from large multinational and blue-chip organisations through to small start-up clients
Monitoring outstanding balances and ensuring timely collection of payments using a variety of payment methods
Assess collectability of debt and monitor cash collections, advising the Credit Control Manager on potential bad debt to minimise bad debt risk to the business
Act as a Credit Control Lead for specific lines of business within the organisation
Build and maintain relationships with clients including attending meetings to facilitate a greater efficiency in payments and query resolution
Working closely with internal stakeholders to investigate, manage and resolve all disputes quickly and efficiently to collect funds and improve the customer journey and experience
Ensure compliance with the company credit policies, business processes and audit requirements
Ensuring all credit control activities comply with relevant laws and regulations, company credit policies, business processes and audit requirements.
Gather quantifying data and generate reports to assist in cash collection and identifying problem areas
Identify and recommend opportunities for improvement in existing procedures and processes consistent with company policies and procedures
Prepare periodic and ad-hoc reporting for management at month end and as requested
Any other departmental duties as required
Skills and Qualifications:
Previous experience in the Credit Control function.
Communication Skills: Excellent verbal and written communication skills for effective interaction with clients and internal teams. Proficient English communication skills, both oral and written required.
Analytical Skills: Strong analytical and problem-solving skills to assess creditworthiness and resolve issues.
Attention to Detail: High level of accuracy and attention to detail when managing accounts and preparing reports.
Negotiation Skills: Effective negotiation skills to handle and resolve disputes with clients.
IT Proficiency: Proficient in using financial software and databases, as well as Microsoft Office applications, particularly Excel. Experience with Workday is a plus.
Organizational Skills: Strong organizational and time management skills to handle multiple accounts and tasks simultaneously.
Knowledge: Good understanding of relevant legislation, regulations, and best practices in credit management.
Contract type
Short term ContractorWorker type
Contingent WorkerWorking at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish.
In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others.
To learn more about the GSMA, visit our career site, our LinkedIn page and our Twitter page.
Being You at the GSMA
We care deeply about diversity, equity and inclusivity and aspire to be the best at it. Your well-being and work/life balance is important, so flexi-time and remote working is available to all staff. We're keen to ensure everyone is equal, represented and connected so we particularly encourage applications from all demographics. The sucess of the GSMA year on year will continue to be contributed by people from all walks of life.
GSMA Values
Our values not only drive our culture – they shape how we work and interact inside and outside our global organisation.
Passionately driven
We approach everything we do with unparalleled capability, tenacity and commitment, knowing that the challenging scale, pace and complexity of our work is what leads to its world-changing impact.
Insightful leaders
We continually develop and engage our expertise, insight and creativity so that we’re always ready to respond to the changing landscape with authority, agility and nuance.
Stronger together
We lean on each other so the industry can lean on us, embracing our diversity by actively seeking out perspectives and skill sets beyond our own, fuelling each other’s successes and constantly asking how we can help.
Underpinning our values is our collective mindset to show up purposefully as good human beings every day, in every situation. When we’re at our best – we are collaborative, considerate and compassionate to others, and we create a safe space for one another to thrive, assuming positive intent in our colleagues. And if we aren’t at our best and the pressure is on – we feel free to be ourselves but still remain curious, lean into the tough stuff and we are always respectful to others and accountable for the part we play.
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