Senior Quality Assurance Analyst (Remote Available)

Discover Vanderbilt University Medical Center:  Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and where your diversity of culture, thinking, learning, and leading is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

VUMC IT Quality Assurance

Job Summary:

This Sr. QA Analyst will be responsible for managing the testing of Identity & Access Management (IAM) SailPoint systems, and associated activities from the design stage through implementation independently. Defines and implements test standards and processes. Implements large test projects and may lead teams. Mentor and coaches the development of other staff.

Note: This role is available for remote employment, but we are seeking someone with Identity & Access Management testing experience with applications such as SailPoint to be considered.

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KEY RESPONSIBILITIES

• Utilize Identity & Access Management solutions, such as SailPoint IIQ, for testing purposes
• Plans assurance testing efforts defining testing strategies on projects or programs.
• Responsible for execution of test activities including Functional and Non-Functional Requirements Validation, Regression, Integration, End-to-End, and UAT.
• The responsibilities listed are a general overview of the position and additional duties may be assigned.

Qualifications (Required)

• 3+ years of IT Software Quality Assurance manual testing experience

• Experience testing Identity & Access management (IAM) applications and systems e.g., SailPoint

• Working knowledge of the software development and testing lifecycle

• Experience testing complex systems in a fast-paced environment.

• Experience testing in an Agile team environment.

• Experience using qTest or similar manual test management applications

• Testing of all identity projects including functional, integration, regression and user acceptance testing.

• Report defects encountered during testing, providing detailed descriptions and reproducing steps to facilitate issue resolution

• Collaborate with cross-functional teams to understand requirements and provide feedback

• Advocate and ensure quality is embedded throughout the development and testing lifecycle.

• Stay current with the latest trends, tools, and best practices in quality assurance testing.

• Experience with basic SQL commands for backend test validation.

• Ability to adapt to rapidly changing priorities and subject matter.

• Assertive with excellent communications and organizational skills.

TECHNICAL CAPABILITIES
• Testing Tools (Intermediate): Demonstrates a thorough understanding of the effective use of testing tools in complex applications. Experienced in all core features of the tools. Demonstrates a thorough understanding of advanced concepts. Uses tools consistently in delivering applications.
• Test Planning (Intermediate): Demonstrates mastery of Test Planning in practical applications of a difficult nature. Assures completeness in test plans making sure that areas of the testing subject [programs, modules, systems] are not overlooked, as well as classes or errors like user interface, calculation, control flow, data interpretation, and hardware. Identifies subtle flaws in test plans and takes action to remedy and report the errors. Possesses sufficient knowledge, training, and experience to be capable of successfully delivering Test Planning products and services without requiring support and instruction from others. Able to train and educate by setting the example, giving technical instruction, providing leadership, and generally raising the level of performance of others while on the job.
• Testing Automation (Intermediate): Demonstrates mastery of Testing Automation. Knowledgeable of data and keyword-driven automation frameworks. Demonstrates knowledge of the advanced functions of the Testing Automation tools of the company. Has automated complex compatibility, interoperability, and performance tests. Helps develop test suites for use by other testers.
• System Development Life Cycle (Intermediate): Knows all deliverables of the phase. Strong understanding of how the phase fits into the overall development lifecycle. Develops workplans for the phase with limited review. Identifies unexpected problems and resolves with limited assistance.
• Test Case Preparation (Intermediate): Demonstrates mastery of Test Case Preparation and Design in practical applications of a difficult nature. Possesses sufficient knowledge, training, and experience to be capable of successfully preparing and designing test cases without requiring support and instruction from others. Able to train and educate by setting the example, giving technical instruction, providing leadership, and generally raising the level of performance of others while on the job.

About the Department:

VUMC IT

VUMC IT provides hardware, software and service solutions for the entire Medical Center. With over 40,000 workstations in the Medical Center, our teams can assist not only with hardware support, but also software and application support and services to enhance security and protection of your information. 

Position Shift: Days

Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.

At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

Core Accountabilities:

Organizational Impact: Independently delivers on objectives with understanding of how they impact the results of own area/team and other related teams. Problem Solving/ Complexity of work: Utilizes multiple sources of data to analyze and resolve complex problems; may take a new perspective on existing solution. Breadth of Knowledge: Has advanced knowledge within a professional area and basic knowledge across related areas. Team Interaction: Acts as a "go-to" resource for colleagues with less experience; may lead small project teams.

Core Capabilities :

Supporting Colleagues: - Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas. - Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships. - Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences. Delivering Excellent Services: - Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them. - Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions. - Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness. Ensuring High Quality: - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly. - Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure. - Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area. - Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation: - Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches. - Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges. - Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.

Position Qualifications:

Responsibilities:

Certifications:

Work Experience:

Relevant Work Experience

Experience Level:

5 years

Education:

Bachelor's (Required)

Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and to the principles of equal opportunity and affirmative action. EOE/AA/Women/Minority/Vets/Disabled