RCT Director of Clinical Care Management

Pay Plan Title: Unit Director

Working Title: RCT Director of Clinical Care Management

Cost Center: 86/Provider Based Care Management

FLSA Status: Exempt

Posting Salary Range: $100,786 to $111,393

Office Location: Remote within North Carolina. 

POSTING DETAILS:

Make an Impact  

Trillium Health Resources is a local governmental agency (LME/MCO) in North Carolina that manages serious mental health, substance use, and intellectual/developmental disability services. Serving in 46 counties, we help individuals and their families strengthen well-being and build foundations for a healthy life. 

Join our team as we empower others to live their best lives by providing access to quality healthcare. We offer a challenging, engaging work environment where staff take home more than a paycheck. Every day, we see the results of our dedication –Adults getting support through their recovery, women getting prenatal care and delivering health babies, reduction of obesity and diabetes in our youth, smiles of children and parents enjoying on our accessible playgrounds and the pride on the face of aging adults who are able to continue living in their own homes and receive personal care. Working at Trillium Health Resources is more than just a job; it is an opportunity to make a direct impact on the communities we serve.

At Trillium, we know that empowering others begins with supporting and developing our team. That’s why we offer competitive benefits and work-from-home flexibility so that our employees thrive outside of the office. We’re also committed to building a diverse, inclusive culture where all employees have the potential to grow professionally and personally.

What We’re Looking For

Trillium Health Resources has a career opening for an RCT Director of Clinical Care Management to join our Care Management Team. This position provides clinical leadership and supervision to our Regional Care Managers and their Care Teams at Trillium Health Resources. The Director is responsible for ensuring that our Care Teams are assessing and coordinating appropriate services for our members while monitoring that they are receiving quality care. The primary responsibilities include providing clinical oversight to the Tailored Care Management team, ensuring the team is supporting members to achieve better health outcomes, and the team is maintaining positive collaborative relationships with the medical team, treatment providers and other people who support our members.

On a typical day, you might:

Review Performance Dashboard to monitor daily productivity of the team

Coordinate initiatives to promote compliance with standards and regulations.

Monitor case mix and caseload size of care teams and adjust resources as needed to ensure effective delivery of service.

Collaborate with Regional Managers to ensure care plans are properly written and identify the appropriate services.

Provide clinical oversight to Care Management activities for members and their families.

Provide direct supervision to RCT Regional Managers.

Review and analyze reports and dashboard and use the information for designing improvement strategies.

Participate on the clinical panel for facilitation of weekly clinical staffings, multidisciplinary care rounds and case conferences. 

Employee Benefits:

Trillium knows that work/life balance is important. That’s why we offer our employees competitive benefits and flexibility that is second to none. Take a look at what we have to offer:

Typical working hours are 8:30am-5pm

A remote work option available for most positions

Health Insurance - no premium for employee coverage

Flexible Spending Accounts

Paid Time Off (PTO) of 24 days, plus 12 paid holidays within first year of employment

NC Local Government retirement pension. This is a defined-benefit retirement plan that will pay you a monthly amount upon retirement, for the rest of your life, with as little as five years of service. For more information, go to: https://files.nc.gov/retire/documents/files/Actives/LGERSHandbook.pdf

401k with 5% employer match & immediate vesting

Public Service Loan Forgiveness Qualifying Employer

Qualifications: 

Required Education: 

A Master’s degree in Psychology, Social Work, Counseling, Human Services, Psychiatric or Nursing.

Required Experience: 

Minimum of three (3) years in leadership experience in care management or care coordination within the public health sector or Managed Care.

Preferred Experience: 

Direct Supervision of two (2) or more employees.

Experience as a Manager or Director to four (4) or more employees.

Required License/Certification: 

Fully licensed by the State of North Carolina as a PhD, Licensed Clinical Social, Worker (LCSW), Licensed Clinical Mental Health Counselor (LCMHC), Licensed, Marriage and Family Therapist (LMFT), Licensed, Clinical Addiction Specialist (LCAS), or Licensed Psychological Associate (LPA).

Must have a valid driver’s license

Location:

Remote within North Carolina. 

Must reside in North Carolina to be considered for remote status. 

Deadline for application: January 30, 2025 @ 11:59 PM 

To be considered for employment, all candidates are required to submit an application through ADP and upload a current resume.  Your resume must provide your level of education and detailed work experience, including: 

Employer Name

Dates of service (month & year)

Average number of hours worked per week

Essential duties of the job as related to the position you’re applying for

Education

Degree type

Date degree was awarded

Institution

Licensure/certification, if applicable

After submitting your application through our career center in ADP, your resume will be reviewed to ensure that your skills and experience meet the essential criteria for the role you have applied for.

Join our Talent Community through our ADP career center to stay informed about positions you may qualify for. Remember to keep an update resume in the Talent Community profile. 

The diversity of the communities we serve is reflected in our employees. Trillium Health Resources is an Equal Employment Opportunity (EEO) employer.

Trillium Health Resources is a drug-free workplace. Candidates are required to pass a drug test as a condition of employment.

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