Product Manager – Restaurant Technology, Tracks
Irvine, CA, Louisville, KY, or Plano, TX (Remote possible for exceptional candidate)
Who We Are
Our story might surprise you. We’re the world’s largest restaurant company - encompassing KFC, Pizza Hut, Taco Bell, and Habit Burger Grill - but we’re cooking up more than just tasty food behind the scenes. Our 1.5 million team members in 150 countries rely on technology to serve 40 million customers per day.
Product: Tracks
What We Need
We are seeking an individual with strong product-focused, restaurant operations experience and a background in technology product methodology and agile working to help us develop products that will simplify and improve our restaurant operations for our brands.
The Product Manager represents the “voice of the customer, maintaining and prioritizing the needs of our restaurant teams in our brands and providing acceptance criteria for solutions created by the Tracks Product, Engineering and UXD teams in collaboration with our brand partners.
You Will
- Product Development and Execution:
- Oversee the end-to-end product development lifecycle, ensuring timely and successful delivery of product releases.
- Collaborate closely with engineering, design, and other cross-functional teams to translate product requirements into actionable development plans.
- Facilitate effective communication and collaboration between teams to manage dependencies, resolve issues, and drive product execution.
- Work with all Yum! brands and BMU stakeholders to determine the needs for our brand Restaurant technology solutions.
- Set the product vision and own the product roadmap in collaboration with our brands to show the timeline for delivery of key features.
- Create user stories and prioritize/reprioritize them based on the needs of the business.
- Creation of acceptance criteria based on feedback from stakeholders.
- Understand key business objectives and strategy of the product.
- Work directly with the customers: restaurant management teams, franchisees, and other key stakeholders to ensure they are engaged and supportive of direction
- Be responsible for final decisions on product functionality
- Assess business value and prioritize all stories to ensure work focuses on those with maximum value that align with strategy.
- Define success metrics and measure performance.
- Participate in the release process as the product expert to surface any issues prior to release
- Ensure that roadmaps and the product backlog are visible, transparent, and clear to customers and stakeholders.
- Work with product team on setting and communicating release dates and scope.
- Follow-up with product customers to ensure features are working properly in production.
You Have
- Skills:
- Strong oral and written communication skills; Technical writing experience a plus (i.e. writing user stories, business requirements, and acceptance criteria)
- Ability to develop productive working relationships with both technical and non-technical partners
- Strong understanding of customer needs and business strategy
- Ability to use analysis to prioritize business value
- Understand and drive clear roles and responsibilities throughout the development life cycle
- Ability to build product roadmaps, run meetings and drive agenda
- Self-disciplined Get Stuff Done approach to work
- Demonstrated ability to influence senior leadership decision making
- Extreme Ownership mentality (Growth Mindset)
- Strong understanding of customer needs and business strategy
- Ability to use analysis to prioritize business value
- Knowledge of Agile development methodologies/tools and experience writing user stories
- Background:
- Extensive experience with one or more of our brands and preferably within a Product role focused on driving technologies to improve restaurant field operations
- Experience within a restaurant management role within one of our brands
- Deep understanding of product management principles, agile methodologies, development and best practices.
A Few Of Our Perks
- 4 weeks of vacation PLUS holidays
- 5 sick days
- 2 paid volunteer days
- 401k matching
- Medical, dental, vision
- Life insurance
- Half day Fridays
- Generous parental leave
- A world-famous recognition culture
Salary Range: $122,100 to $162,280 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate’s location, experience, and other job-related factors.
Benefits: Employees (and their eligible family members) may enroll in the following types of insurance coverage: medical, dental, vision, legal, and accidental death and dismemberment, as well as FSA/HSA (depending on enrolled medical plan). Yum! also provides short-term disability, long-term disability, and life insurance. Employees may enroll in our 401(k) plan. Yum! provides 4 weeks of vacation, paid sick leave, 10 paid holidays, a floating day off and 2 paid days for volunteer time each calendar year. To learn more about working at Yum! -Click here.
At Yum!, one of our core values is to Believe in ALL People. This means seeing the value in everyone and unlocking their full potential to be their best self. YUM! Brands, Inc. (including its subsidiaries Yum Restaurant Services Group, LLC (“YRSG”) and Yum Connect, LLC (“Yum Digital and Technology”)(collectively, “Yum”) is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic. Yum! is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.
US Job Seekers/Employees - Click here to view the “Know Your Rights
” poster and supplement and the Pay Transparency Policy Statement.
[Employment eligibility to work with Yum! in the U.S. is required as the company will not pursue visa sponsorship for this position.]
Yum! Brands, Inc., based in Louisville, Kentucky, and its subsidiaries franchise or operate a system of over 55,000 restaurants in more than 155 countries and territories under the company’s concepts – KFC, Taco Bell, Pizza Hut and the Habit Burger Grill. The Company's KFC, Taco Bell and Pizza Hut brands are global leaders of the chicken, Mexican-style food, and pizza categories, respectively. The Habit Burger Grill is a fast casual restaurant concept specializing in made-to-order chargrilled burgers, sandwiches and more. In 2023, the KFC, Taco Bell and Pizza Hut brands were ranked in the top five of Entrepreneur’s Top Global Franchises Ranking. In addition, in 2023 Yum! Brands was included on the Bloomberg Gender Equality Index; Forbes’ list of America’s Best Employers for Diversity; and Newsweek’s lists recognizing America’s Most Responsible Companies, America’s Greatest Workplaces for Diversity and America’s Greatest Workplaces for Women. In 2022, the Company was named to the Dow Jones Sustainability Index North America.
As the world's largest restaurant company, we have a clear and compelling mission: to build the world's most loved, trusted, and fastest-growing restaurant brands. The key and not-so-secret ingredient in our recipe for growth is our unrivaled culture and talent, which fuels our results. To that end, we're looking for talented, motivated, team-oriented individuals to join us and have the opportunity be your best, have fun, make friends, and make a positive impact.
We are excited about the future growth of our brands. In fact, as a company we are opening an average of 8 restaurants a day worldwide! This growth creates endless opportunities for professional, as well as personal growth. Customer sentiment and love for our brands is the fuel for our excitement! Taco Bell has been named one of the 10 Most Innovative Companies in the World by Fast Company. Pizza Hut delivers more pizzas than any other pizza company in the world, KFC's still uses its 75-year-old finger-lickin' good recipe, including secret herbs and spices to hand-bread its chicken every day, and the Habit Burger Grill is looking to expand its regional footprint across the country.
Check Out Some Of Our Great Benefits (Some available at HQ locations only)
- Recognition based culture and unique, fun events year round
- 401(k) with a 6% matching contribution from Yum! Brands with immediate vesting
- 4 weeks of vacation per year plus holidays
- Onsite childcare through Bright Horizons
- Onsite dining center (yes, you can eat KFC, Taco Bell or Pizza hut every day!)
- 2 paid days off per year to volunteer
- Tuition reimbursement, education benefits and scholarship opportunities
- Healthcare and dependent care flexible spending accounts
- Company paid life insurance
- Generous parental leave for all new parents and adoption assistance program
- Onsite dry cleaning, laundry services, concierge
- Onsite gym with fitness classes and personal trainer sessions
- Discounts for life’s adventures (ex: theme parks, wireless plans, etc.)
- Comprehensive medical, vision and dental including prescription drug benefits and 100% preventive care
- Grow Yourself Week which is devoted to your personal development
