Bilingual Junior Underwriter/Interviewer

Department: Creditor

Location: Toronto, ON

Description

Bilingual Junior Underwriter is accountable to Manager, Underwriting and is responsible for reviewing and assessing insurance applications, completing sensitive medical telephone interviews with clients and applying that information to applicable manuals. You will assist and support the underwriting team (creditor line of business) completing their daily task including ordering medical requirements, replying to email and phone inquiries.


What you will do

• Preparation of new files of the clients;


• Medical telephone interview with clients (new clients and renewals);


• Underwrite and assess tele scripts and/or questionnaires;


• Order and assess medical requirements for insurance eligibility;


• Handling email inquiries;


• Conduct follow-up with the clients as required.

What you will bring

• 6-12 months of customer service experience, preferably in a call center setting.


• Fully proficient in both English and French.


• Excellent typing skills. Knowledge of MS Outlook and MS Word.


• Excellent time management and organizational skills; ability to prioritize tasks.


• Ability to be agile when working in a fast-paced environment.


• Ability to obtain sensitive information and ensure the highest level of confidentiality.


• Knowledge of medical terminology and/or experience in health care is an asset

Why join?

When you're a part of Securian Canada, you're a member of an agile and innovative, high-performing, bright-thinking, make-things-happen culture – so that together, we can discover the art of possible.

At our company, we see your potential on day one and challenge you to grow your unique strengths as you create a career filled with opportunity, collaboration, and purpose.

You'll also be part of a team that's committed to diversity, equity, and inclusion, and who values diverse perspectives, so that you can be the person you want to be – both in, and outside, work.

Securian Canada offers a competitive total rewards program with a variety of perks and benefits, including:

• Flexible work arrangements with monthly financial allocations to support your work-life balance;


• Generous starting paid vacation time, plus additional vacation days for every year of service;


• Paid volunteer day so you can dedicate time to a cause you are passionate about;


• Paid personal and wellness days to support your total wellbeing;


• Educational assistance of up to $3,500 a year (with approval from your manager);


• Flexible health and wellness account (in addition to comprehensive drug and dental coverage)
  to help pay for a wide range of wellbeing services that are meaningful to you;


• Up to 14% of combined contributions to the RRSP matching program;


• Family-friendly maternity/parental leave and,


• Many, more benefits, perks and programs.

If you have at least 70% of the qualifications we're looking for, want to work in a fast-growing, leading and progressive company, and feel driven to help Canadians and their families build secure futures – we want to hear from you!

Take the first step in building your future with Securian Canada. Apply now.

Securian Canada is committed to providing a barrier-free work environment and equal access to employment for all qualified applicants. As such, upon request, Securian Canada will work with applicants that require reasonable accommodations during the recruitment process. Please contact careers@securiancanada.ca for accommodation requests. All information shared during any accommodation request process will be stored and used only in a manner that is consistent with applicable laws and Securian Canada/Canadian Premier Life Insurance Company policies.