What You'll Do
The Property Tax teams at Avalara are looking for a talented, highly motivated
Senior Implementation Specialist to join our team! This professional will play a key role in providing high quality implementation services to our clients. While being responsible for analyzing client data for translation into the format needed for our solutions. Assisting the Implementation Manager with day-to-day support for clients and investigating new software features using feedback gathered during the implementation processes.
What Your Responsibilities Will Be
- Interact with newly contracted customers to gain understanding of their data files, then format as needed for software implementation
- Identify implementation challenges and provide recommendations for solutions
- Gather customer feedback to identify and document gaps in software functionality
- Work closely with the Implementation Manager to resolve gaps in software functionality
- Assist with documentation needed for clients on implementation processes
What You'll Need to be Successful
- Minimum of 2 years work experience in property tax
- Prior software implementation experience is required
- Excellent knowledge of Excel (VLookups, Pivot Tables experience required)
- Strong organizational and analytical skills (sifting through client data and organize to import into our Software)
- Exceptional written and oral communication skills
- Demonstrated ability in independent functioning
- Flexibility to adapt to changing requirements and environment
- Experience working with tax software
- Excellent time and project management
Preferred Qualifications
- Minimum of 5 years work experience in property tax
This is a remote opportunity. This role is not eligible for visa sponsorship.
How We'll Take Care of You
Total Rewards
In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.
Health & Wellness
Benefits vary by location but generally include private medical, life, and disability insurance.
Inclusive culture and diversity
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.
Learn more about our benefits by region here: Avalara North America
What You Need To Know About Avalara
We’re Avalara. We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year. Last year, we became a billion-dollar business
, and our tribe expanded by a cool thousand people - there’s nearly 5,000 of us now. Our growth is real, and we’re not slowing down - not until we’ve achieved our mission - to be part of every transaction in the world.
We’re bright, innovative and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. We’ve been different from day one. Join us, and your career will be too.
We’re An Equal Opportunity Employer
Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.
