Solutions Architect

SOLUTIONS ARCHITECT - Enterprise Connectivity

Are you a driven SME in Networking, Wireless, Security, Collaboration, Data Centre or DevNet?

Are you looking for a varied role outside of traditional technical silos?

Do you have experience in the delivery of end-to-end services?

Are you passionate about delivering the advantages of technologies through use of modern approaches?

Do you have a capability, established or growing in API’s, system integration, NetDevOps, programmability and data analytics?

Are you looking for an organisation that can develop your career whilst building differentiated, high-value services?

If the answer is “yes” to these questions, this role may be for you!

Job Summary:

Trustmarque’s Enterprise Connectivity practice specialise in network, security and unified communication technologies delivering solutions and managed services to clients across all sectors. Reporting to the Product and Presales Director, you will be responsible for customer discovery, solution creation, and oversight of delivery of differentiated lifecycle services. You will have input and ownership throughout the customer journey (presales, design, provisioning, and operations) driving outcome success, working closely with all areas of our service lifecycle.

This role provides an exciting opportunity to help shape, develop and deliver best-of-breed connectivity solutions and services.

What you’ll be doing:

• Drive innovation in our approach to customer needs, working closely with the sales to support opportunity development
• Capture of customer outcomes, strategic proposal writing and technical design where engaged as advisor or technical lead within an opportunity
• Development of proposition/service collateral, technical service design, service architecture, processes, and tooling
• Steering and delivering tasks within EC product development plan, working with, and upskilling existing teams to support success
• Provide expertise, leadership, and direction in new technology, take responsibility for the adoption of new tools and processes across technical teams acting as an escalation point where required
• To own the testing, operation, and remediation of minimal viable products as part of early adopter programmes
• To be highly visible within technology area, ensuring we are doing the right thing for our clients and working in partnership with our delivery teams
• Identify continual improvement of services and processes to achieve greater efficiency
• Mentoring including training and development of wider practice teams
• Attend industry events and conferences, occasionally as a spokesperson

Key Requirements

• Minimum Certification CCNP, ACSP, CCDP (Enterprise Infrastructure / Security / Enterprise Wireless / Collaboration / Data Centre)
• 5+ years of experience troubleshooting, configuring, deploying, and administrating complex Network environments
• Experience in several different network delivery functions: for example, pre-sales/solution architecture/product development/platform design/deployment/support/operations
• Strong understanding of market trends such as IoT, Cloud Adoption, User Experience, AIOps and Hybrid Working
• Developing skills in programmability for the automation of common tasks and data-driven analytics that are the future of predictive services
• An individual who is conscious of the need for end-to-end responsibility and action
• Someone who has knowledge and an appreciation for the advantages of DevOps and more specifically NetDevOps and how it can drive continual improvement
• Ability to lead and influence both internal and external teams and stakeholders recognising and leveraging ideas and opportunities from contributors
• Proactive and collaborative approach to working with colleagues and clients
• Able to manage competing priorities for own and team’s work activities to deliver against agreed priorities and deadlines, escalating if required
• Clear and concise communication skills (verbal, written & presentational)
• Flexible, able to travel, and work away from home when required.

You will live and breathe our values - commitment, collaboration, inclusion, innovation, and inspiration.

Join us and make Trustmarque the place where everyone feels like they belong and thrive.

Benefits

We offer competitive pay, 25 days holiday (rising to 27), 2 volunteering days, 1 personal day, plus bank holidays. We also provide a substantial benefits package which includes a company-matched pension, life assurance, enhanced parental leave policies, the option to buy extra leave, a cycle2work scheme and more.

About Trustmarque

Delivering the value of technology…

Technology changes everything. That’s why for over three decades, Trustmarque has been a trusted partner to customers and technology vendors. Our trusted advice and technical know-how, helps our customers to acquire and adopt innovative technology to deliver real-life impact. We are part of the Trustmarque Group, including Livingstone Technologies.

To learn more about the business, our services and what it is like to work with us please look at https://www.trustmarque.com/about-us/

Trustmarque is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the customers and end-users we serve, creating a culture of belonging and providing an equal employment opportunity regardless of race, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, marital status, pregnancy or related condition, expecting or parents-to-be, consistent with legal requirements or any other basis protected by law.