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Customer Support - (ZR_19436_JOB)

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Australia

Offer summary

Qualifications:

Strong communication skills, Experience in customer service or hospitality, Knowledge of tourism is a plus, Must submit voice recordings.

Key responsabilities:

  • Answer inbound calls, live chat, and emails
  • Schedule and coordinate logistics for trips

BruntWork logo
BruntWork Human Resources, Staffing & Recruiting SME https://www.bruntworkcareers.co/
501 - 1000 Employees
About BruntWork
We create flexible, fully remote work opportunities in companies around the world. If you have the right skills and experience, you can work for any of our clients from anywhere with a good internet connection. You’ll gain great experience and have the opportunity to apply for jobs in a range of different roles and industries in Australian, New Zealand, US, Canadian and UK companies. We want our endorsed candidates and staff (top 5% of applications) to succeed, so we’ll help you with interview guidelines, tips on working with clients and support finding your dream job among our many remote work opportunities.
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Job description

This is a remote position.

Schedule: Wednesday to Sunday, either  7 am - 4 pm and 12 pm - 9 pm with an hour unpaid break (40 hours per week)
Client Location/Timezone: United States, Hawaii Timezone


Job Overview:
Are you passionate about the ocean and tourism? Do you have a friendly and engaging speaking voice?

We are currently seeking a full-time receptionist and customer support specialist to join our team. In this role, you will be the first point of contact for our customers and will play a critical role in ensuring their satisfaction.

Responsibilities include:

• Answering inbound calls, live chat, and email tickets
• Scheduling and coordinating logistics for our charter boat trips
• Explaining the benefits and unique experiences of our charter boat trips to potential customers
• Providing excellent customer service and support


Requirements
• A great speaking voice and strong communication skills (APPLICANTS MUST SUBMIT VOICE RECORDINGS)
• Experience in customer service or hospitality
• Knowledge of tourism or experience working in a similar field is a plus




Benefits
• Permanent work from home
• Immediate hiring
• Steady freelance job

ZR_19436_JOB



Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Geography

Other Skills

  • Customer Service
  • Communication
  • Problem Solving
Are you interested?

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