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Inhouse reservation agents - GTO - Q125

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Egypt

Offer summary

Qualifications:

Fluent in English, Graduates or students, 1 year of experience, Males and females only.

Key responsabilities:

  • Manage inbound enquiries
  • Prepare quotations and make reservations
  • Research travel and accommodation options
  • Upsell products and services

NOK Human Capital logo
NOK Human Capital Human Resources, Staffing & Recruiting Scaleup https://www.nokhc.net/
201 - 500 Employees
About NOK Human Capital
An Egyptian S.A.E company, founded on 2018 with a clear vision to redefine benchmarks for Human Resources Outsourcing industry by providing full fledged HR Services to support companies offloading multiple processes and technologies such as benefits and payroll and focus more on its core business operations. We believe that human capital is a vital asset of any successful company, a proper investment in this asset ensures achieving business objectives and accelerates organization’s development and growth. As a part of the leading “NOX Holding” group, we are utilizing the group’s strong portfolios & networks in IT “HW & SW”, logistics, distribution, courier & shipping in addition to financial & facilities management which give us an edge with our tailored solutions which makes it easier, faster, effective and cost efficient to our partners. Contact us @: info@nokhc.net or visit www.nokhc.net
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Job description

GTO

Customer Service and Reservation Agent

Requirements:

- Fluent English speakers.

- Grads, Dropouts and Gap year students without any commitments.

- Start Date: Immediately.

- Years of Experience: 1 year.

- Males and Females.

- Egyptians only.

Job Details and Conditions:

- Work from home.

- 2 days off. Required to work every other weekend

- Working Hours: Two fixed shifts Morning Shift: 9am to 6pm - After Shift: 12:30pm to 9:30pm.

Package & Benefits:

- Net salary: 14k + 30% Kpis bonus (Commitment and attendance)

Responsibilities and Duties:

- Manage inbound enquiries via multiple channels and respond appropriately following company guidelines.

- Prepare quotations and make reservations for our members.

- Research and provide recommendations for travel, accommodation and activities.

- Propose alternative solutions if the members desired product or service is not available.

- Upsell additional products and services.

- Market our offers and promotions to members.

- Update the company website with the latest information, products and offers from our suppliers.

- Undertake price comparisons to check the performance of our website versus other booking websites.

- General office administration.

Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

MarketingQuotationsTransportation ResearchUpselling

Other Skills

  • Customer Service
  • Time Management
  • Communication
  • Problem Solving
Are you interested?

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