Integration Project Manager

**Please Note: This is a remote position but the employee must live in either the Central Time Zone or the Eastern Time Zone. This position will also include travel between 20%-40%.**

Who we are   

COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future.  

Integration Project Manager  

The Integration Project Manager is responsible for overseeing the successful integration of new systems, processes, or acquisitions within an organization. This role involves planning, coordinating, and managing integration activities to ensure smooth transitions and minimize disruption to operations. Integration Project Managers work closely with cross-functional teams, including IT, operations, finance, and external vendors, to align systems, processes, and teams during mergers, acquisitions, or major system implementations. 

Key Responsibilities:   

• Develop and implement detailed integration plans, including timelines, resources, budgets, and key milestones. 

• Define integration goals and objectives aligned with the organization’s strategic priorities. 

• Identify and assess risks related to integration and develop mitigation strategies. 

• Establish clear communication channels to ensure all stakeholders are informed about integration progress and timelines. 

• Lead and manage all aspects of the integration project, ensuring that all deliverables are completed on time and within budget. 

• Coordinate cross-functional teams (e.g., IT, operations, legal, HR, finance) to ensure smooth integration of systems, processes, and personnel. 

• Manage the day-to-day activities of the integration process, tracking progress and addressing issues as they arise. 

• Monitor and report on project performance, identifying areas for improvement and implementing corrective actions when necessary. 

• Serve as the point of contact for all integration-related issues, acting as the liaison between internal teams, senior management, and external partners. 

• Communicate effectively with stakeholders, ensuring that expectations are set clearly and any challenges or delays are addressed promptly. 

• Provide regular updates to senior leadership and key stakeholders on the status of the integration project, including timelines, risks, and progress toward milestones. 

• Oversee the integration of business processes, systems, and technologies, ensuring that all functions work together seamlessly post-integration. 

• Manage data migration, system configurations, and process workflows to ensure smooth system integration. 

• Ensure that the new systems, processes, or tools align with the organization’s operational and business goals. 

• Collaborate with the IT team to address technical challenges, system compatibility issues, and data integrity concerns. 

• Identify potential risks and challenges in the integration process, including operational, financial, and technological risks. 

• Develop risk mitigation plans and contingency strategies to address issues proactively. 

• Troubleshoot any issues or roadblocks that arise during the integration process and work with relevant teams to resolve them. 

• Manage resources (both human and technological) effectively, ensuring that the necessary support is available throughout the integration process. 

• Ensure that the integration project stays within budget and that resources are allocated efficiently across different tasks. 

• Work closely with finance teams to track expenditures and ensure cost management during the integration. 

• Oversee the post-integration phase, ensuring that systems and processes are fully operational and that employees are adequately trained. 

• Conduct after-action reviews of the integration project to evaluate successes and areas for improvement. 

• Gather feedback from stakeholders and end-users to assess the success of the integration and address any ongoing issues or concerns. 

• Ensure knowledge transfer occurs, so employees are equipped to manage the integrated systems and processes moving forward. 

• Identify opportunities for continuous improvement in the integration process, learning from past projects to enhance efficiency and effectiveness in future integrations. 

• Develop and document best practices, tools, and templates for managing integrations to streamline future efforts. 

Key Qualifications 

• Education: Bachelor’s degree in Business, Project Management, Information Technology, or a related field. A Master’s degree or PMP (Project Management Professional) certification is preferred. 
• Must be willing to travel between 20%-40% within the U.S. 

• Experience: 5+ years of experience in project management, with at least 2-3 years focused on integration projects (e.g., M&A integration, system implementations, or process redesign). 

• Skills: 

• Proven ability to manage complex projects with multiple stakeholders and competing priorities. 

• Strong organizational skills, with the ability to manage timelines, budgets, and resources effectively. 

• Experience with integration processes, system migrations, and data integration. 

• Excellent communication and interpersonal skills, with the ability to work with both technical and non-technical stakeholders. 

• Problem-solving skills and the ability to resolve issues quickly and effectively. 

• Proficiency in project management tools (e.g., MS Project, Jira, Asana) and collaboration tools (e.g., Teams, Slack, SharePoint). 

• Understanding of IT systems, data management, and business process integration. 

Desired Competencies 

• Leadership: Ability to lead cross-functional teams, motivate team members, and guide them through challenges. 

• Adaptability: Ability to navigate through changes, disruptions, and unexpected challenges during the integration process. 

• Detail-Oriented: Strong attention to detail, ensuring that all aspects of the integration are thoroughly planned and executed. 

• Negotiation Skills: Capable of negotiating with external vendors and stakeholders to ensure integration requirements are met. 

• Risk Management: Proficiency in identifying, assessing, and mitigating risks associated with integrations. 

What we do for you  

At COURSER we prioritize our employees’ personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together.   

Benefit Highlights  

• Competitive benefits package, including medical, dental, vision, and life insurance  

• 401k match   

• Flexible PTO  

• 10 Holidays including your Birthday and a Floating Holiday!   

• Gym reimbursement   

• 40 Hours for Volunteer Time   

• Paid Parental leave   

• Paid certifications  

• Learning and development programs   
   

Courser is an equal opportunity employer.  Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws.