Admissions Navigator

Gateway Rehab Center (GRC) is searching for a home-based Admissions Navigator who provides case management & assists with admissions to the Clinical Admissions Specialists. You will take initial calls, schedule, and coordinate residential treatment admissions. This position receives frequent supervision, instruction, and training. Available shifts are 5 days 8 hours OR 4 days 10 hours with some evenings and weekends.

Responsibilities

• Completes non-clinical evaluation components consisting of & not limited to: answering initial calls & completing pre-screening process, coordinating & scheduling admissions, coordinating transportation, completing non-clinical documentation.  
• Completes pre-certification process to authorize services with payers. 
• Participates in group team meetings.
• Participates in individual supervision every eight weeks.
• Attends GRC mandatory in-services and trainings.

Knowledge Skills and Abilities

• Case management skills.
• Understanding of and ability to assess mental health issues.
• Strong verbal and written communication skills and organizational skills.
• Provides excellent customer service to all callers (whether they be potential patients, family members, referral sources, etc.)
• Computer literacy required.
• Teamwork is critical to success in this position.

• High school diploma.
• Experience in drug and alcohol counseling and assessment.

Additional Requirements

• Pass PA Criminal Background Check.
• Obtain PA Child Abuse and FBI Fingerprinting Clearances. 
• Pass Drug Screen. 
• TB Test.

Work Conditions

• Evenings and weekends.
• Home-based.
• Minimal physical demands.
• Significant mental demands include those associated with working with patients with addictive disorders and managing multiple tasks.

Gateway Rehab is AN EQUAL OPPORTUNITY EMPLOYER M/F/V/D