MRI Application Engineer (Traveling Required)

About HawkCell

Hawkcell is a pioneering company dedicated to advancing animal imaging through cutting-edge AI and medical imaging technologies. Our mission is to transform patient care by enhancing diagnostic accuracy and efficiency. With a strong focus on research and development, we continuously push the boundaries of medical imaging.

Born from French scientific excellence and the CNRS (National Centre for Scientific Research), HawkCell boasts a team of 70% scientists and has developed patented technology that offers unprecedented MRI image quality for animals. Having secured €5 million in Series A funding in early 2024, we aim to expand internationally (NORAM & APAC) to become the leader in animal imaging. In 2022, our market was valued at over $1 billion with double-digit annual growth.

Our diverse team, composed of experts from various fields and backgrounds, collaborates to create impactful products. Headquartered in Lyon and with a global market presence, we seek candidates eager to shape the future of healthcare internationally. Join our passionate HawkStars and make a difference, one image at a time!

Our Values

• RESILIENCE: We believe that resilience is the key to an organisation's success. We have developed a common dynamic to turn uncertainties and difficulties into an opportunity to grow, renew and evolve. Agility and flexibility are essential qualities that we deploy to achieve our goals.
• AMBITION: We believe in reaching for the moon to reach for the stars, having eyes that twinkle as we approach the goal and showing enthusiasm to inspire and motivate each of our people. We believe that success is a combination of talents. The common goal comes first.
• INNOVATION: For us, innovation means allowing everyone to unleash their creativity at all stages of the organisation. It also means being of a continuous improvement process and not hesitating to question what exists in order to create differentiating value. Dare to create.
• TRUST: For us nothing is built without trust and responsibility. Believing in oneself and believing in others is the virtuous path that leads to a team's success. It is the founding value and the soil that fertilises our innovation, our ambition and our resilience. It allows us to make mistakes, without fear of judgement, and to keep moving towards Excellence, T-O-G-E-T-H-E-R!

About the role

We are seeking a highly motivated MRI Application Engineer to support veterinary practices by optimizing imaging protocols, training users, and ensuring the seamless operation of MRI systems. This role requires frequent travel to veterinary clinics and hospitals to deliver hands-on technical support and expertise in veterinary imaging.

What you'll do

Client Engagement and Relationship Building: 

• Assist the sales team during pre-sales activities by showcasing MRI capabilities and addressing technical questions specific to veterinary applications. 
• Maintain strong client relationships through proactive support and regular follow-ups. 

Veterinary MRI Support and Training: 

• Provide on-site and remote technical support to veterinary clinics for MRI system installations, troubleshooting, and software updates. 
• Train veterinary professionals, including radiologists and technicians, on the operation of MRI systems, safety protocols, and imaging techniques tailored for animal patients. 

Protocol Development and Optimization: 

• Collaborate with clinics to customize and refine MRI protocols for veterinary imaging, ensuring high-quality results across various species and conditions across different MRI models. 
• Stay updated on advancements in veterinary MRI and integrate new techniques into client workflows. 

Travel and Representation: 

• Travel extensively to veterinary clinics and hospitals for installations, training, and ongoing support (domestic and international). 
• Represent the company at veterinary trade shows, conferences, and industry events to promote products and services. 

Documentation and Reporting: 

• Create user manuals, training materials, and technical guides tailored to veterinary applications. 
• Document client interactions, feedback, and system updates to ensure continuous improvement. 

What we are looking for

Education: 

• Completion of a recognized Medical Imaging certification program (focusing on MRI) is required (e.g., from an accredited imaging school or professional institution).
• Bachelor’s degree in Physics, Engineering, Medical Imaging, or MRI Imaging is plus. 

Experience: 

• At least 3 years of experience in the MRI industry, with a focus on veterinary or preclinical imaging is preferred. 

Technical Skills: 

• Strong Expertise in MRI Systems: In-depth knowledge of MRI systems and their application in veterinary practices, with hands-on experience using equipment from Esaote, Siemens, and GE (experience with other manufacturers is a plus). 
• Proficiency in Imaging Software: Skilled in operating and troubleshooting imaging software and systems commonly used in veterinary medicine. 
• Quantitative MRI Expertise: Competent in advanced techniques such as T1 and T2 mapping, and cardiac imaging for comprehensive diagnostics. 
• Advanced Imaging Techniques: Familiarity with pulse sequence programming and other advanced imaging techniques to optimize protocols and enhance imaging quality. 

Soft Skills: 

• Excellent communication and interpersonal skills to work effectively with veterinary professionals. 
• Problem-solving mindset with the ability to work under pressure in a dynamic environment. 
• Strong organizational skills and attention to detail. 

Other Requirements: 

• Willingness to travel up to 40% - 70% of the time, including international trips. 
• Valid driver’s license and passport. 

Recruitment Process

1. Screening Interview with Chief People Officer
2. Short Technical Interview with our MRI Application Engineers
3. Take Home Case Study
4. 1-hour Technical Interview with our Chief Scientific Officer
5. Cultural Interview with the CEO