Senior Business Central Consultant (Manufacturing)

About the role;

As a Senior Business Central Consultant you will be responsible for incorporating all aspects of scope, design, and implementation of NAV / BC primarily from a technical perspective. Incorporating onsite and remote configuration of Microsoft Dynamics NAV/BC and its associated modules for customers, together with support and maintenance of NAV/BC and third-party offerings which amalgamate with the NAV / BC solution.

Providing the foresight to review orders and potential orders to flag concerns at the earliest opportunity whilst looking to provide resolutions with the pre-sales team and carry through into the operations delivery. Involved on the pre-sales process and design/deliver demos to prospect customers.

You will be a point of escalation for the Consultant team and mentor to the more junior members of the team in assisting the Operations Director to continuously improve the teams dynamic and capability.

Who are we?

TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results.

TSG are one of the few Microsoft Partners in the UK who hold all seven Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of +80 and our recent accreditation as a ‘Great Place to Work’ in addition to being placed on the ‘2024 UK’s Best Workplaces in Tech’ list. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do.

Why should I work for TSG?

• Employee ownership – as a growing business we want to ensure that everybody who contributes towards our success, shares in our success. High performing members of Team TSG are entered into an employee benefits trust (EBT). The EBT is the single largest beneficiary within TSG meaning employees will share the benefits of the proceeds, driving a high performing culture with long term value and mutually beneficial outcomes
• Our open and honest culture where feedback is taken on-board and acted upon
• Our social events – annual all expenses paid ‘TSG Festival’ and team building funds
• Two paid CSR days per annum that you can use to support the community
• Giving something back – the ‘TSG Foundation’ established in November 2022 has so far donated over £120,000 to support nominated businesses and charities
• Our responsibility to the environment as we work towards net carbon zero
• Flexible working opportunities including home working and hybrid options
• Annual salary benchmarking
• Excellent progression opportunities, training and support, including recognised qualifications

Job responsibilities will include, but are not limited to;

• NAV / BC Project Solution Advisor
• Attend relevant IKO’s, EKO’s
• Reviews FRD’s as required across the team
• Creates/Reviews Resource and Project Plan with Project Managers
• Attends NAV/BC Project Collaboration Meeting
• NAV / BC Solution Designer (Advise on Server/Environment Architecture etc)
• NAV / BC Installation (SQL Server and NAV) Specialist (Server side and Client)
• NAV / BC Troubleshooting and Support Assistance dependent upon utilisation
• Project Support Specialist
• Review Initial Setup and prep for Developer review
• Assist with Data Migration
• Role Centre and Profile Creation/Configuration
• Setup with 3rd Party Applications - Optional
• Web Service – E-commerce and Banking experience
• Projects Go-Live Specialist
• Assist NAV / BC team members as required, together with Project team
• Product, Work Breakdown Structure and Scoping Specialist
• Mentor for Junior Consultants and Junior Developers as required

Knowledge, Skills & Experience;

• MB-800 Certified
• Excellent knowledge of Microsoft Dynamics NAV and BC
• Knowledge or specialism in one additional to NAV / BC, e.g. Manufacturing, Retail, Fashion / Furniture, etc.
• Self-starter and able to use own initiative
• Proven track record of project closure and achievement of targets.
• Ability to deal with escalation issues and demonstrate ownership of such issue through to resolution or further escalation
• Proven People Management skills
• Excellent Organisations Skills
• Able to adapt to and embrace change
• Exceptional communications skills – using a variety of methods

Benefits;

• 25 days annual leave + public holidays, rising with length of service
• Employee Benefits Trust
• Company bonus scheme
• Life assurance 4 x Salary
• Contributory pension scheme at 4% matched
• Healthcare and Cash plan
• Electric vehicle salary sacrifice scheme
• Cycle to work scheme
• Perkbox discounts
• Employee assistance programme
• Paid CSR Days
• Company sick pay and income protection cover
• Enhanced Maternity and Paternity pay
• Employee recognition scheme
• Eyecare vouchers
• Discounted gym membership
• Long service rewards

If this sounds like the role for you, please apply today to be considered.