Welcome to Huble 👋 - we are an international, creative, digital business & CRM consultancy with Elite HubSpot Partner status. We focus on providing solutions to increase our customer's level of CRM sophistication and offer strategic consultancy across marketing, sales, websites, creative and design. We believe in striking a balance between professionalism and being human.
As the IT Operations & Compliance Manager, you will oversee the implementation and maintenance of our organization's computing requirements, the continuous operation of the company's ISO/IEC 27001 accredited Information Security Management System (ISMS), and the management of our Privacy Information Management System (PIMS). Your role will involve ensuring the secure and efficient functioning of all processes, computer systems, applications, hardware, and software utilized at Huble.
You will manage risks, conduct regular audits, and implement continuous improvements to protect our organization's integrity and reputation.
You'll train staff individually and in groups, keeping the company informed on compliance, information security, and privacy through updates, quizzes, and other training activities.
You will have the support of our IT & Infosec Administrators, who will report directly to you on a daily basis.
🚀 Here are a few of the tasks you'll get to work on:
1) Lead and run Compliance, IT, and Information Security Initiatives
- Lead the Change Advisory Board and oversee the Incident Response Team.
- Conduct Compliance, Information Security & Privacy training.
- Manage information & risk registers and implement the control implementation plan.
2) Assist in analysing software and hardware solution and tools
- Identify and act on opportunities to improve and update software and systems.
- Test and evaluate new SaaS and IT technologies for potential adoption into the business.
- Drive and support the rollout of new IT systems within the company.
3) Oversee the management of our internal IT Systems
As part of overseeing the IT Administrator, you will ensure that he performs the following duties:
- Manage our chosen Identity Management tool, set up and arrange SSO across the business.
- Field internal IT support request and conducting regular system audits.
- IT equipment management, asset management, check-in & check out, insurance, etc.
4) Develop and implement InfoSec & IT policy and best practice guides
- Draft, implement, support, and manage InfoSec & IT policy and procedures within the business.
- Manage and advise on InfoSec & IT budget expenditure.
5) Oversee hardware support for the company
- Engage and coordinate with suppliers across our global offices in EMEA, the USA, and APAC and LATAM regions.
- Maintain a log of IT equipment across the business and ensure equipment is replaced and upgraded as necessary
6) Strategic Compliance Framework & Risk Management
- Manage Huble’s compliance framework and policies to ensure adherence to legal and regulatory standards.
- Establish objectives and strategies to effectively oversee compliance operations.
- Perform comprehensive risk assessments to identify potential compliance threats and develop strategies to mitigate these risks.
- Supervise compliance monitoring and reporting systems, through precise and timely communication.
7) Legislative and Regulatory Monitoring, External Liaison and Reporting
- With the support of the Legal function at Huble, you will monitor legal and regulatory changes affecting the company and update the compliance program accordingly.
- Act as the primary liaison for regulatory bodies, preparing the company for audits and examinations.
8) Crisis Management & Incident Response
- Oversee responses to compliance breaches, ensuring prompt action to minimize impact and resolve issues.
- Create and update a crisis management plan addressing compliance risk scenarios.
🏗️ To excel in this role, you should have the following:
- Mid-Senior level years of experience in IT, Information Security, Cloud Security and Compliance.
- Expert knowledge of legal and regulatory requirements in the professional services industry.
- Experience in organisational environments that make use of Google Workspace and Microsoft 365.
- Experience working with both MacOS and Windows.
- Experience with running and auditing an ISO/IEC 27001 and ISO 9001-certified Integrated Management Systems.
- Compliance-related qualifications would be advantageous.
⚡️ These personal qualities are key to your success:
- Strong technical skills with a willingness to learn new systems and technologies.
- Excellent communication skills to manage ongoing projects and keep the business updated on progress.
- Strong problem-solving abilities to address compliance issues with a balance of cost, effort, and risk.
- Flexible with a high sense of urgency and professionalism.
- Ability to present Compliance topics to a staff of 170+ effectively.
- Strong attention to detail and a team player.
- Enthusiastic about learning and growth.
🛣️ Interview Process:
- 1st Interview (45 min)
- Take home assessment
- Technical Interview 60 min)
- Final Interview (60 min)
We aim to complete the process in under 3 weeks (subject to availability).
👥 Meet the Team:
You will collaborate closely with Nikki, the VP of Business Operations and supervising two members of the team.
🎁 The salary range is between R75,000 pm- R85,000 pm, depending on skills and experience, with the following benefits:
- 🌍 Remote work: Enjoy the freedom of working from anywhere.
- 🔌 Load-shedding support: We provide a power station to help you during load-shedding.
- 🪑 Home office budget: Create your optimal workspace with a budget for a desk and chair.
- 💻 IT Equipment: Choose between a MacBook or Windows laptop, plus a monitor and mouse.
- 🌴 Generous annual leave: Take advantage of 18 days of annual leave, plus 2 extra days for special occasions like your birthday.
- 🧘 Flexible schedule: We understand and accommodate your personal needs, whether it's for leisure or family commitments.
- 👕 Huble Swag: Show off your Huble pride with our awesome swag.
- 🏥 Medical Aid: Get subsidized cover on your health related needs.
🤝 Keen to Huble with us?
If you are ready to take on this exciting opportunity and join our team, we would love to hear from you. Apply today and let's Huble together!
NB: Please note that candidates must have the legal right to work in South Africa.
