Contract Compliance Officer

At Team Global Express, we never stop. Our lives are spent in service to our customers – by road, air rail and sea. We’re in the business of delivering essential goods and supplies that keep shelves stocked, businesses thriving and even play a role in saving lives.

Reporting to the Delivery Partner Manager, the Compliance Officer is responsible for the effective engagement, onboarding and compliance tasks associated with Subcontractor management.

The position will demonstrate commitment to TGE values and seek to establish trusted partnerships with Subcontractor business partners, be they Owner drivers, Fleet Operators or Subcontractor  Agents.

We know our work matters, but the way we do it matters too. Our values guide our decision-making and how we work together ; The Compliance Officer will ensure that all Subcontractor partners will be dutifully engaged to undertake the road transport task ensuring adherence to all compliance requirements including relevant State based Agreements

Primary Duties & Responsibilities:

• Ensure the Australian Road Freight Subcontractor Agreement meets required standards

• Establish and maintain a professional relationship based on shared values ; trust, transparency and partnership.

• Manage, monitor and review subcontractor compliance documentation in the TGE Contracts portal ensuring accuracy

• Document and maintain records supporting transparent communication

• Participate in regular cadence of performance review meetings, ensuring accurate records are maintained

• Participation in event and incident investigation with Delivery Partner teams

• Actively work with Subcontractors to provide guidance with regards to compliance evidence and activities

• Ensure Contractor services are provided in keeping with relevant Freight Service Agreements

• Generate reporting and business analytics with regards to Subcontractor compliance and performance

• Receive and manage enquiries from potential and existing Subcontractors providing advice and guidance regarding ;  recruitment, prequalification, onboarding/offboarding processes

• Monitor and control subcontractor industrial instrument compliance activities, including education, remediation and reporting

• Support completion of subcontractor prequalification process in TGE Management Portal (Avetta)

• Maintain accurate and compliant documentation to support Subcontractor compliance in Avetta

• Maintain subcontractor information database (National database providing relevant TGE Business units with a directory of Registered and compliant driving partners.)

• Manage, monitor and review subcontractor compliance documentation ensuring currency of relevant insurances and accreditations

• Work with HSE Assurance team and subcontractors to address audit outcomes

• Ensure Subcontractors are provided and complete relevant Induction requirements to undertake Safe work with TGE and customer partners.

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond.

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.