About Us
Live Oak Bank is a digital bank that serves small business owners across the country. Our groundbreaking spin on service and technology has fueled our mission to be America’s Small Business Bank. Our products help customers buy, build, and expand their business, and our high-yield savings and CD products help them grow their hard-earned money. At Live Oak, we never lose sight of the well-being of our people. We believe our employees are the heart of our company. Our commitment to our customers and culture is intertwined, and we seek those who embody and embrace what it takes to empower the American dream.
How This Role Impacts Live Oak and its People
This role will maximize Live Oak Bank’s Embedded Banking partnerships by integrating the efforts of our industry-leading partners into Live Oak’s core business. Utilizing relationship building, project management, communication skills, and cross functional teamwork to grow our partnerships and increase engagement and understanding for how these partnerships impact our team members and our customers, Small Businesses.
What You’ll Do at Live Oak
Collaborate closely with compliance, operations, technology, and business development teams to drive and implement effective go-to-market plans and launches
Work with partners to develop and deliver joint implementation plans based on mutual business objectives
Serve as the primary point of contact for a number of Live Oak’s strategic partners with a high quality of relationship satisfaction
Collaborate closely with technology, compliance, and banking teams to drive ongoing adoption of partner-enabled features and products
Evaluate and measure the performance of partner use cases and optimize for improvements
Support business growth of strategic partnerships and ensure ongoing success
How You’ll Do It
Work cross-functionally to build excitement around partnerships
Develop streams of communication, project organization and partner management routines
Work under pressure, prioritize and adhere to deadlines
Treat people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions
Determine steps needed to take to effectively manage technology, operational, compliance, and banking needs related to the launch and growth of strategic partnerships
Willing to “get your hands dirty” to fully understand the holistic needs associated with each partnership product and service to meet internal requirements
Performs other duties as required
Required and Preferred Experience
Strong communication, structured thinking, organization, and project management skills
Preferred experience in building, launching, and growing fintech partnerships, partner enablement, and relationship
Self-motivated and able to thrive in a fast-paced and self-directed environment; ability to navigate ambiguity to drive initiatives forward without clear next steps
Excellent customer service skills
Proficient with Microsoft Office Suite, GRC tools and project management tools
3-5 years of relationship management, partnership enablement, and project management experience preferred and/or a combination of the above
Knowledge of project management, bank regulations, fintech banking relationships preferred
Bachelor’s degree or 3 to 4 years equivalent experience preferred
Our Values
Dedication: Possess a deep commitment to Live Oak Bank’s mission and core values, exemplified through a strong work ethic, adaptability and pride in your work.
Ownership: Take initiative to deliver positive results by proactively and creatively solving problems, while maintaining a high degree of quality.
Respect: Treat everyone wi.th courtesy, politeness, and kindness.
Innovation: Embrace fresh ideas and fearlessly contribute new solutions to emerging or existing problems.
Teamwork: Foster collaboration, accountability, and trust with others and understand that together, we do more
For a detailed overview of our employee benefits please visit: http://www.liveoakbank.com/careers/
Live Oak Bank is an Affirmative Action and Equal Opportunity Employer, Minorities/Women/Veterans/Disabled. We consider applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status or disability. Equal access to programs, service and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify human resources at careers@liveoak.bank
Commitment to Diversity
Live Oak Bank is committed to creating and maintaining a workplace in which all employees have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives. This commitment is embodied in company policy and the way we do business at Live Oak Bank and is an important principle of sound business management.
Please note that we provide at least the minimum requirement of paid sick leave to our employees who reside in states that require employer-paid sick leave, including but not limited to Arizona, California, Colorado, District of Columbia, Maine, Maryland, Massachusetts, Michigan, Nevada, New Jersey, New Mexico, New York, Oregon, Rhode Island, Vermont, and Washington.
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