At Beyond, we power the business of Short Term Rentals through our cutting-edge, full-stack Revenue Management System. Venture-backed, we pioneered this space and have grown to be the globally dominant leader - obsessed with delivering value and performance to our customers. And the way we've been able to achieve those heights is our belief that People are the most important part of any business - starting with ours. We employ over 170 Beyonders across the globe who share in our commitment to making Beyond the best place to work.
It's with that in mind that Beyond is looking to add a Manager, Revenue Operations to our growing team. Reporting to the Director of Revenue Operations, you will lead a team of global Marketing, Sales and Customer Success Operations professionals to own and operationalize our sales, expansion, and retention process design and execution.
As a Manager of Revenue Operations, you will have the opportunity to oversee the day-to-day activities of the Revenue Operations team. You will help shape the structures, processes, and culture around revenue operations and we will lean on you to direct operational improvements that maximize top-line and bottom-line results for our global business. You will partner with the Director of Revenue Operations to analyze data to uncover coaching and business opportunities, and enhance workflow processes, while working with cross-functional teams and tools.
Before reading further...
Beyond is passionate about diversity and cultivating our team’s potential. If you’re hungry for a good opportunity, but don't meet every point in this job description, please apply anyway!
As our Manager of Revenue Operations, you'll be responsible for:
- Optimizing Revenue Operations: Managing new business and renewal pipeline, revenue forecasting, territory definition, target setting, and incentive plan implementation across pre- and post-sales functions (Marketing, Sales, CX, and Host Operations).
- Driving Reporting Excellence: Partnering with our RevOps Director and BI team to define KPIs, build reporting infrastructure, and ensure consistent analysis and review rhythms for Marketing, Sales, Customer Success and Host Operations.
- Ensuring Process Alignment: Leading process optimization and CRM enablement across our GTM teams, ensuring efficiency and alignment.
- Leading a High-Performing Team: Providing leadership, coaching, and direction to a global revenue operations team, fostering high performance and continuous improvement.
- Supporting Financial Reporting: Owning month-end close activities and collaborating with the Finance & Leadership Teams on monthly and quarterly reports, including board presentations.
- Owning CRM Strategy: Collaborating with the Salesforce and GTM Systems teams to design and optimize a long-term CRM and integration strategy (Salesforce, Hubspot, Gong, ChurnZero, Chili Piper) that enhances intelligence, efficiency, and data accuracy.
So what kind of person are we looking for in this role? The person who will be successful in this role will be:
- Data-Driven: You can turn raw data into insightful reports and actionable insights that drive decision-making.
- Hands-On: You are comfortable conducting independent analyses and solving complex issues daily.
- A Results-Oriented Leader: You are empathetic, foster trust, and focus on team collaboration, driving excellence, producing results.
- Process-Oriented: You are obsessed with optimizing efficiency across revenue operations. You lead process excellence, own RevOps processes and documentation (knowledge transfer), and ensure alignment between Marketing, Sales, and Customer Experience functions. You are comfortable managing tactical requests and JIRA for smooth execution.
- A Perfectionist: You are committed to delivering excellence. You pay attention to details, ensuring no problem is too small to address while seeking scalable solutions that benefit the business long-term. Accountable for accurate CRM data and end-of-month reporting.
- Strong Communicator: You have exceptional communication skills. adept at building cross-functional partnerships and collaborating with stakeholders at all levels. You can clearly articulate ideas and drive initiatives forward with confidence. You enable GTM functions by managing training and delivering clear, actionable insights & instructions.
Now that we’ve told you what the job looks like, here are the qualifications we're looking for in a candidate:
- 6+ years in revenue or business operations within tech or SaaS
- Experience coaching, mentoring, and managing high-performing teams
- Demonstrated ability to create insightful reports and executive presentations for SaaS and growth-stage companies
- Proficient in using analytical tools, with SQL/BI experience as a plus
- Deep knowledge of Salesforce (SFDC), HubSpot, and other key GTM tools such as Gong (trackers, playbooks, outreach Flows), ChurnZero, Outlaw, and ChiliPiper. Certifications in Salesforce or HubSpot are a plus.
So what can you expect after you apply? Your application will be personally reviewed by a member of the Beyond hiring team and if there is a match in your experience and the role, you will:
- Have a video conversation with someone on our Recruiting team. This is a high-level conversation about your experience and interest, but also an opportunity for you to learn more about us
- Interview with our Director, Revenue Operations & BI
- Complete a technical assignment
- Meet with our team for deeper dive video conversations
- Interview with our Chief Revenue Officer
- Interview with our Chief Executive Officer
Company Values:
We are serious about our core values: We Care, We Are On the Same Team, We Inspire Trust, We Go Beyond, We Ship It, We're Curious. If those resonate with you, and you're ready to work with a team that lives and breathes those values, we want to hear from you.
Benefits:
Beyond offers a wide variety of benefits like: stock options, unlimited PTO, private health insurance and more! You can learn more about our benefits by visiting our careers site!
We Care about Diversity, Equity and Inclusion:
Beyond is committed to building a workplace that attracts humans of all genders, ethnicities, backgrounds, statuses and lifestyles. At our core, we care about our people and encourage every employee, partner and applicant to share their whole self with us. We are respectful of and empathetic towards different viewpoints, and believe that our ability to help short term rental managers succeed relies on us building a dynamic and diverse team. Whoever you are, you can Belong @ Beyond.
Any communication regarding job openings, interviews and/or offers will come from our @beyondpricing.com email domain
Please review our GDPR Statement here.
