Career Opportunities: Sr. Manager, Quality (58340)

What makes this a great opportunity?

Maker's Mark Bourbon is the embodiment of the entrepreneurial spirit. Our founders, Bill Sr. and Margie Samuels, embarked on a deliberate mission to create a bourbon they would proudly share with their neighbors, family, and friends. In the early 1950s, they burned their old family whisky recipe and meticulously crafted every detail of their bourbon. One of their iconic decisions was to hand-dip every bottle in the now-famous red wax. Since then, our commitment to their vision has remained unwavering. We continue to craft our bourbon with purpose and consistency, striving to create remarkable experiences for fans worldwide.

At Maker's Mark, we are committed to upholding our founders’ vision while setting the brand up to achieve our global ambition. We will do so by thoughtfully expanding our global footprint through premiumization of our brand experiences, embracing purposeful innovation, and building our brand to be a powerful force for good.

Role Responsibilities

• Direct leadership of a team of 7+, including technical leadership, budget ownership, goal setting, coaching & personal development.
• Develop & maintain a diverse & engaged team at multiple levels of experience.  Must bring resilient, optimistic leadership for self & team to push for liquid, packaging, operational quality &/or other Monozukuri improvements.
• Enhance the strategic pillar of Quality within Maker’s Mark & align quality priorities with cross-functional teams. 
• Provide governance for adherence to liquid, packaging, or operational specifications & support new product, process, or experience Innovation projects.

Role Responsibilities cont.

• Manage staff to protect & enhance product quality & plant performance with routine sensory, technical analysis, & inspections to support plant operations & ensure product conformity with clear reporting, validation & verification activities.
• Manage maturing inventory sensory & analytical quality tests & availability.  
• Serve as Quality Management Representative (QMR) and the Product Safety Management Representative (FSMR) for the ISO Integrated Management Systems for plant operations.  Coordinate, trend & report results of inspection programs.
• Responsible for the development, implementation, compliance & maintenance of all Beam Suntory corporate quality/food safety programs, system & regulatory requirements.

Role Responsibilities cont.

• Ensure quality procedures, work instructions and associated documents are properly developed/updated, reviewed, & implemented.
• Evaluate and implement process controls for plant production to include operational control limits, perquisite program requirements and good manufacturing practices.
• Collaborate across departments to ensure timely and effective implementation of new or updated processes, products and packaging.
• Supports and adhere to the job requirements for the department with regards to Quality, Food Safety, Environmental, Health, and Safety regulations and fully support the company IMS objectives and initiatives.
• Other duties as indicated.

Qualifications

• B.S., M.S. or Ph.D. in Engineering, Scientific or related fields with specific Quality, &/or Processing experience a strong desire.  Preferred with 5+ years of experience.  ISO, HACCP, GMP & other certification experience is a strong plus.
• Minimum of 2+ years of direct people management of teams >5 people.
• Proficiency in creating, planning, and preforming technical research in highly complex plants and environments. 
• Strong verbal and written communication skills, including timely self-staring follow-up and commitment to deliverables, and openness to give & receive feedback for improvement – sometimes with difficult partners.
• Ability to think & lead strategically, preform structured analysis of complex data, act ethically, and strong business/financial acumen.

Qualifications Cont

• Demonstrated experience working across and up, within the organization, gaining credibility amongst managers, peers, and other leadership
• Demonstrated ability to build and maintain a diverse, equitable and inclusive culture.
• Ability to travel globally to partner in project work with internal & external clients.  Travel <10% to local KY operations or Chicago/NYC corporate offices.  Role is 100% distillery based in Loretto, KY.
• Role is based at the Maker’s Mark Distillery in Loretto, KY with the ability to work from home 1D/W as business needs allow.

Qualifications cont.

• Food Safety/HACCP work experience
• Experience in bottle or food processing
• Quality management audit experience
• Lean and Six Sigma
• Certified TTB Chemist
• Experience with HPCL, GC, GCMS and FT-NIR