Product Manager - Health Products & Services

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Our team and what we’ll accomplish together

At TELUS Health, we are on a mission to create innovative technologies and services that drive our vision which is to create a healthier world, one life at a time. We are a market leader in the rapidly growing industry of employer solutions. We enable employers to offer secure online access to practitioners via a computer, tablet, or smartphone.

The Products & Services team plays a critical role, working across TELUS Health, to drive innovation, generate revenue, enhance market positioning, and ensure that our products and services offerings remain innovative and competitive.

We’re looking for a Product Manager to join our team who radiates this passion and is equally excited about the opportunity to transform healthcare. As Product Manager, you will be responsible for designing and launching cutting-edge health products & services that cater to our clients' unique needs. You will collaborate closely with cross-functional teams to gather requirements, conduct research, and develop products & services that align with our business objectives. If you are innovative and committed to hands-on execution to ensure flawless delivery, read on!

Here’s how

• Products & Services Development:
  • Lead the development and enhancement of health products & services from conceptualization to launch, including design, change management, implementation, and a differentiated strategy related to pricing, bundling, positioning, lifecycle, placement, promotion, partnerships, and service guidelines.

• Project Management:
  • Lead and coordinate complex health programs, facilitating collaboration across diverse teams to achieve project goals.
  • Supervise the implementation of health products & services, ensuring smooth integration.

• Stakeholder Collaboration:
  • Collaborate with various stakeholders, understand business needs, and navigate through diverse domains of applications, infrastructure, privacy, and security.

• Market and Financial Performance:
  • Manage the market and financial performance of existing and/or new products, including revenue, operating profit, free cash flow, net present value, internal rate of return, discounted payback, and return on investment, with accountability for P&L.

• Market Research:
  • Use primary and secondary market research and competitive landscape research to recommend solutions to better support and/or reposition existing or new product offerings.
  • Stay informed about the latest trends and advancements in health to ensure TELUS Health remains at the forefront of innovation.

• Business Development:
  • In collaboration with the sales and business development teams, identify new market opportunities to advance and win new business.
  • Develop strategies to expand our service offerings and reach new patient demographics.

• Product Roadmap:
  • Develop, own, and maintain a product roadmap and business requirements through understanding market, customer, regulatory, and technology trends.

• Team Culture:
  • Inspire and motivate peers to drive high performance, teamwork, and timely recognition.

• Communication:
  • Facilitate discussions across teams, including with executives, and foster an environment of idea and knowledge sharing

 What you bring

• 5-7 years of relevant experience as a Product Owner or Product Manager (within healthcare is an asset).
• Expert project management skills with experience leading cross-functional teams and managing multiple projects simultaneously.
• Analytical mindset with the ability to interpret data and market research to drive product decisions.
• Innate curiosity and a strong drive to explore the unknown.
• The ability to turn a business vision into product objectives and establish objectives and key results to monitor performance. 
• Team player: Proven relationship-building skills, including the ability to lead multi-disciplinary, cross-functional teams, collaborate with stakeholders at all levels, and thrive in a remote setting.
• Excellent communication skills with the ability to articulate complex ideas and collaborate effectively with diverse stakeholders including executive audiences.
• Passion for improving healthcare delivery through technology and innovation.
• Bachelor’s degree or post-secondary diploma, or equivalent education and/or program management experience is required/preferred

Great to Haves:

• MBA or other advanced degrees in related health field
• PMP designation, Lean Six Sigma Black Belt, or equivalent designations

Join TELUS Health to make a difference in the future of healthcare with your expertise and passion!

#LI-AF1 
#LI-Remote

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. 

Disclaimer:  In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS.  Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.