Software Engineering Technical Innovation Lead (Remote)

Experity is the leading software and services company for on-demand healthcare in the U.S. We provide software solutions that remove complexities and simplify operations for 5700+ urgent care clinics across the country. We create, maintain, and support products to facilitate the complete on-demand healthcare experience: from patients finding clinics and making appointments, to checking in, to clinical documentation, and to the final bill paid by the patient. Our team is committed to changing healthcare for the better by innovating and revolutionizing on-demand healthcare for millions of patients across the country.

Experity offers the following:

• Benefits – Comprehensive coverage starts first day of employment and includes Medical, Dental/Orthodontia, and Vision.
• Ownership - All Team Members are eligible for synthetic ownership in Experity upon one year of employment with real financial rewards when the company is successful!
• Employee Assistance Program - This robust program includes counseling, legal resolution, financial education, pet adoption assistance, identity theft and fraud resolution, and so much more.
• Flexibility – Experity is committed to helping team members face the demands of juggling work, family and life-related issues by offering flexible work scheduling to manage your work-life balance.
• Paid Time Off (PTO) - Experity offers a generous PTO plan and increases with milestones to ensure our Team Members have time to recharge, relax, and spend time with loved ones.
• Career Development – Experity maintains a learning program foundation for the company that allows Team Members to explore their potential and achieve their career goals.
• Team Building – We bring our Team Members together when we can to strengthen the team, build relationships, and have fun! We even have a family company picnic and a holiday party.
• Total Compensation - Competitive pay, quarterly bonuses and a 401(k) retirement plan with an employer match to help you save for your future and ensure that you can retire with financial security.

Job Summary:

We are seeking an exceptional Technical Lead to spearhead the development of innovative digital solutions that will fundamentally improve how people interact with and experience healthcare services. This is a unique opportunity to leverage emerging technologies to solve real-world healthcare challenges and make a meaningful impact on people's lives at scale.

You are a visionary technical hands-on leader who thrives on turning complex challenges into elegant, human-centered solutions. Your strategic mindset allows you to see the big picture while expertly managing day-to-day execution. You understand that the intersection of technology and healthcare presents both extraordinary opportunities and unique responsibilities.

As an innovative problem-solver with a bias for action, you will drive results through both technical excellence and people leadership. You'll be at the forefront of developing intelligent systems that transform how people interact with healthcare systems, making them more accessible, efficient, and human-centric. Your natural ability to inspire and develop others, combined with your commitment to continuous learning, makes you an ideal mentor for growing engineering teams working on these transformative solutions.

Responsibilities:

• Lead and mentor cross-functional engineering teams, fostering a culture of continuous improvement and innovation.
• Work with peers in the technical thinktank, including members of the architecture team to design complex software solutions that balance technical excellence with business objectives.
• Drive technology strategy, making critical decisions or influencing as needed on matters of architectural patterns, technology selections, and engineering best practices.
• Facilitate effective communication between engineering teams, product management, and stakeholder groups.
• Champion agile methodologies and continuous delivery practices.
• Identify and implement process improvements to enhance team productivity and software quality.
• Innovation-driven with a "get things done" mentality.
• Strategic thinker with strong tactical execution capabilities.
• Commitment to continuous learning and technological advancement.
• Empathetic leadership style that motivates and inspires teams.
• Other duties as assigned.

Travel:

• Ability to travel as needed.

Education: 

• Bachelor's degree or equivalent combination of education and experience.

Experience: 

• Eight years of software engineering experience.
• Proven track record of technical leadership in modern software development environments.
• Strong understanding of software design principles and architectural patterns.
• Advanced to Expert-level proficiency in microservices, distributed systems design and best practices for external system integration.
• Advanced to Expert-level proficiency with Containerization and Orchestration. Docker and Kubernetes Advanced container optimization techniques.
• Deep understanding of asynchronous programming patterns.
• High degree of proficiency working with APIs, design and implementation.
• Experience with Node.js and Express.js.
• Demonstrated ability to work with legacy and modern application architectures.
• Comprehensive authentication and authorization mechanisms OAuth 2.0. JWT implementation Multi-factor authentication strategies.
• Advanced to Expert-level proficiency in public cloud architectures (AWS, Azure, or GCP) Microservices and distributed systems design.
• Micro Frontend Architectures.
• js Expertise: Advanced skills in React.js and its ecosystem, including React Hooks, Context API, and state management tools like Redux or Zustand.
• CSS Frameworks: Experience with CSS-in-JS libraries (Styled Components, Emotion) and frameworks like Tailwind CSS.
• Responsive and Accessible Design: Strong grasp of responsive design principles and accessible UI/UX design, adhering to WCAG 2.1 standards.
• Strong experience with SQL databases (PostgreSQL, SQL Server).

Preferred: 

• Additional language expertise: Python (Django, Flask), Ruby on Rails.
• Machine learning integration experience.
• Experience with testing using tools like Jest, React Testing Library, and Cypress.
• Background in agile transformation and engineering process optimization.
• Proficient with Git technologies, workflows, tools and platforms. CircleCI, GitHub, GitHub Actions and others.

Maximum budgeted salary:

$tbd

Team Lead Competencies:

• Coach, mentor and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities.
• Connects team goals and objectives to overall strategy.
• Consciously creates a workplace culture that is consistent with the organization's core values.
• Creates and implements new practices, processes and practices.
• Identifies problems, creates and implements effective solutions.
• Maintains employee work schedules including training, vacations and paid time off, telecommuting and overtime scheduling.
• Manages performance deficiencies in a timely and clear manner, taking disciplinary action when necessary.
• Provides oversight and direction to direct reports, providing frequent and timely feedback.
  
  

Every team member exhibits our core values:

• Team First
• Lift Others Up
• Share Openly
• Set and Crush Goals
• Delight the Client

Our urgent care solutions include:

• Electronic Medical Records (EMR): Software that healthcare providers use to input patient data, such as medical history, diagnoses, treatment plans, medications, and test results.
• Patient Engagement (PE): Software that shows patients the wait times at various clinics, allows patients to reserve a spot in line if there's a wait, and book the appointment.
• Practice Management (PM): Software that the clinic front desk staff uses to register the patient once they arrive for their appointment.
• Billing and Revenue Cycle Management (RCM): Software that manages coding, billing and payer contracts for clinics so they don’t have to.
• Teleradiology: Board certified radiologist providing accurate and timely reads of results from X-rays, CT scans, MRIs, and ultrasounds, for our urgent care clients.
• Consulting: Consulting services for urgent care clinics to assist with opening, expanding and enhancing client's businesses