Senior Manager – North America Regional Applications

Title: Senior Manager – North America Regional Applications

               

Location: Statewide Multi Use, WA

               

About Lamb Weston

We love making fries almost as much as you like eating them! Since the 1950’s, Lamb Weston has inspired customers with food they love, trust, and share with families and friends. As a leading global manufacturer of quality frozen potato products with over 10,000+ team members around the world, it’s our business to see the possibilities in potatoes and people.

We are looking for team members with an appetite for a challenge! People who are hungry to join a winning team and help us make a difference in the world. When you join Lamb Weston, you join a community with a strong support network and training programs designed to nurture, inspire, and help you grow.

We are driven by a relentless pursuit of results and by people who think creatively and embrace our values of: Integrity, Teamwork, Inclusion, Drive for Results, and Empowerment. Exactly what you’d expect from the most inventive potato company in the world!

Join Lamb Weston! We bring the world together with our fries.

Job Description Summary

               

The Senior Manager of NA Regional Applications oversees a portfolio of regional business applications supporting North America operations. This role focuses on managing application teams, driving enhancements, and ensuring the scalability, reliability, and security of application solutions. The position serves as a bridge between technical teams and business stakeholders, fostering collaboration and innovation. The ideal candidate will be self-motivated, and details oriented with experience working in a complex software environment.

Job Description

Job Responsibilities:

• Responsible for building and maintaining a team of developers and analysts to support mainframe application development (related to plant operations) and testing capabilities to support the NA regional environment
• Manage the delivery and support of applications within assigned portfolios, ensuring alignment with business objectives and technical standards.
• Drive innovation by adopting emerging technologies and modernizing legacy applications to meet evolving business needs.
• Manages all aspects of vendors related to support of key objectives including sourcing, onboarding, guiding, budgeting, and escalations
• Drive the retirement and decommissioning of redundant or obsolete regional applications, thus reducing our technical debt
• Collaborate with stakeholders to gather requirements and prioritize enhancements that address business challenges and opportunities.
• Develop governance practices to ensure compliance, consistency, and security across application portfolios.
• Monitor application performance, resolving issues proactively to minimize downtime and impact on business operations.
• Coordinate with IT infrastructure and platform teams to ensure seamless integration of applications with regional systems.
• Manage vendor relationships, contracts, and service-level agreements (SLAs) for application support and development.
• Provide mentorship and guidance to application teams, fostering a culture of accountability, collaboration, and continuous improvement.
• Prepare and present reports on application performance, risks, and strategic initiatives to senior leadership.
• Creates strategic alignment of operational processes and projects in the NA region throughout Lamb Weston including any participating joint ventures.
• Builds a capability in process improvement and operational excellence leveraging resources across the application teams to improve the quality, consistency, and efficiency of service outcomes
• Drives the team to design systems & tools that will detect, diagnose, remedy and report the service quality of complex business transactions to ensure that they meet or exceed business performance measures
• Manage after-hours on-call process and incident management

Basic & Preferred Qualifications

Position Requirements: (Minimum qualifications required to successfully perform the job or be considered)

Education/ Certifications: (Required & Preferred)

• Bachelor's degree in Computer Science, Information Systems, or related field.
  Advanced degree (MBA or MS in Technology Management) preferred.
• ITIL Foundation, PMP, or similar certifications preferred.
• Certifications in relevant application platforms or tools are desirable.

Skills and Experience:

• 8+ years of experience in application management, with at least 3 years in a leadership role.
• Proven expertise in managing enterprise or regional applications, including cloud-based and on-premise solutions.
• Extensive experience in collaborating with business stakeholders to define requirements and deliver impactful solutions.
• Demonstrated success in managing teams, budgets, and vendor relationships within application portfolios.
• Advanced knowledge of application management practices, including governance, security, and lifecycle management.
• Strong leadership and team-building skills, with a focus on fostering collaboration and innovation.
• Proficiency in IT governance frameworks, compliance standards, and vendor management.
• Analytical and problem-solving capabilities to address application challenges and drive continuous improvement.
• Excellent communication and stakeholder management skills, including the ability to influence decisions and align priorities.
• Ability to adapt applications to evolving business requirements and emerging technology trends.
• Ability for up to 25% travel

Industry-Competitive Benefits

Coupled with our compensation and bonus incentive programs, our benefits deliver rewards that are market competitive.  Some of the most attractive elements of our benefit programs include:

• Health Insurance Benefits - Medical, Dental, Vision

• Flexible Spending Accounts for Health and Dependent Care, and Health Reimbursement Accounts

• Well-being programs including companywide events and a wellness incentive program

• Paid Time Off

• Financial Wellness – Industry leading 401(k) plan with generous company contributions, Financial Planning Services, Employee Stock purchase program, and Health Savings Accounts, Life and Accident insurance

• Family-Friendly Employee events

• Employee Assistance Program services – mental health and other concierge type services

Benefits may vary based on location, job role/level, job status, and/or the terms of any applicable collective bargaining agreements.

               

Job Requisition ID: Req-256633

               

Time Type: Full time

               

Anticipated Close Date: 03/17/2025

               

In compliance with applicable state and local laws, Lamb Weston has opted to include a reasonable estimate of the compensation for this role. This compensation is specific to this position and takes into account a number of variables. Actual compensation may be higher or lower in the range posted based on various factors, including, but not limited to, job duties, experience and expertise. A candidate’s work location could also impact the actual compensation being outside of the range to reflect local cost of labor. A reasonable annual estimate of the range for this role based on the variables previously mentioned is: $138,750.00 - $208,120.00

               

Lamb Weston is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status or any other protected factor under federal, state or local law