Cash Applications Specialist

Clarity Clinic is an interdisciplinary group private practice of Psychiatrists, Psychiatric Advanced Practice Providers (PAs, NPs), Psychologists, and Therapists. Our mission is to thoughtfully guide the whole person on their journey to find clarity and mental wellness by providing exceptional holistic care. 

Our staff of Psychiatrists, Advanced Practice Providers and Psychotherapists offer the latest medication, psychological assessment, and therapy treatment as we help guide our patients toward mental wellness and a balanced personal and professional lifestyle. Our team offers a broad range of specialties, services, and orientations to support and help all people regardless of their place in life. This multidisciplinary approach allows us to provide holistic care in psychiatry, psychotherapy and much more. 

The Cash Applications Specialist is responsible for handling, processing and depositing cash receipts to ensure prompt and accurate recording of payments to patient accounts. This will require a professional with excellent problem-solving skills and experience in accounts receivable cash applications as well as billing and/or collections. 

Location: (Remote with IL) - Must reside in the state of Ilinois

Duties/Responsibilities:  

• Oversight and retrieval of payments including efficiently and accurately posting ERA/EFT files, lockbox payments, patient payments, and site deposit payments. 

• Responsible for posting $0 pay EOB’s, adjustments and denials to PM system for collection follow up.  

• Willingness to work overtime when needed to complete assigned tasks within deadlines set forth. 

• Proven ability to work both independently and as a team member 

• Ability to communicate professionally and effectively with all levels of internal and external management through various methods of communication 

• Ability to define problems, identify solutions and follow through to completion 

• Post stop payment or NSF notices upon receipt 

• Manage and retrieve web based third party payments/EOB’s for payment posting (ECHO, InstaMed, Optum etc..) 

• Research discrepancies/irregularities related to unapplied or misapplied cash and provide resolution to management. 

• Research and resolve discrepancies with payors and the bank.  

• Run and reconcile your daily payment batches. 

• Assist in the reconciliation of bank deposits to payments posted in PM system to ensure accurate account data.  

• Post monthly collection agency payments received by MCG 

• Assist with month end close. 

• Work with the other departments (Front Desk, Billing & Collections) to rectify posting errors or apply payments accurately to system. 

• Responsible for understanding and appropriately applying recoupments from payers. 

• Ability to demonstrate problem solving skills. 

• Understands and cash applications and enforces business rules and SOX 404 controls. 

• Work various tasks assigned as needed. 

• Maintains the strictest confidentiality according to the guidelines of company policies. 

• Stays abreast of and complies with all state and federal laws including HIPAA, ADA, OSHA, and FLSA. 

• Attends meetings as required. 

• Participates in development and training activities as required by management. 

• Adapt to change in positive and professional manner. 

• All other duties as assigned.

Perks and Benefits:  

• $20.00/hr. - $26.00/hr. commensurate to years of experience.
• Full comprehensive benefits package including health, dental vision, EAP services and more. 
• $100.00 Monthly Wellness Reimbursement Stipend.
• 401k match up to 4%.
• 10 days (80 hours) of PTO + 5 Sick/Wellness Days and 6 Holidays.

Minimum Requirements: 

• High School Diploma or GED 

• Minimum of 2 years of account receivable experience 

• Minimum of 1 year in payment posting for a medical practice 

Preferred: 

• Experience working with Excel spreadsheets 

• Knowledge of banking policies and procedures