L&D Team Leader (english+russian)

Mira Search is a recruitment agency that hires employees on behalf of our client, an international IT holding company. The company specializes in the development and implementation of cutting-edge technologies, B2B solutions, and innovative products for the iGaming industry.

Currently, our clients are looking for a Team Leader for business trainers (8-10 people) for an online casino product.

Job Description:

• Improvement and development of negotiation and sales skills for trainers (retail, call centers, sales);
• Evaluation of team performance results;
• Monitoring the delivery and development of online training sessions by product trainers;
• Participation in projects related to customer orientation;
• Sharing best practices with other business departments in different countries;
• Support, coordination of the training team, and creating conditions for their effective work;
• Completing reporting files and communication with responsible stakeholders.

Requirements

• Ability to handle high process loads and quickly respond to changes;
• Experience in online casinos and understanding of how the iGaming business works;
• At least 3 years of experience in L&D (creating and conducting training sessions and online courses);
• Experience in HR is a plus;
• Russian language-native, English-conversational;

• Skill in building processes from scratch in a matrix management system.

Benefits

• Fully remote position with a stable fixed salary;
• B2B contract with no employer dependency;
• Work and training with already qualified specialists in a matrix management system;
• European working time zone;
• Training period fully covered by the employer.