Data Senior Analyst

JOB SUMMARY       

Calero, the leading technology expense management solution for complex enterprises, is looking for a detail-oriented Senior Data Analyst in their US offices or remote. Reporting to the Functional Work Center Manager, you will ensure proper, timely and accurate invoice processing for assigned group of customers. In this role, you will monitor all open helpdesk tickets for assigned customer(s) and escalate to FWCM (Functional Work Center Manager) as required. You will also be responsible for interacting with customer(s) and carrier(s) relating to invoice processing to resolving any items which prevent completion.

This role is ideal for someone who has experience in the telecom industry and enjoys working in a fast paced, dynamic environment!

 ESSENTIAL JOB RESPONSIBILITES 

• Execute customer requirements for GL Coding and Cost Allocations
• Create and submit AP files to the customer(s) for payment in line with SLA/KPIs
• Identify if past due balances are the result of missing payment
• Validate that all batched invoices have completed payment information (Reverse AP Feed)
• Submit and track system-based alerts disputes on behalf of the customer(s)
• Interact with the Audit team to ensure alignment of identified disputes and resolution

 EDUCATION/SPECIAL LICENSES OR CERTIFICATION

• Bachelors’ degree in accounting, math, or analytical related field preferred, or equivalent combination of education and experience

EXPERIENCE

• 3-5 Years’ Experience in accounting, finance or data entry type roles preferred
• Bilingual in Italian or Spanish is preferred but not essential

 SKILLS

• Excellent customer service skills
• Attention to detail
• Agility to fast paced environment
• Ability to prioritize and manage multiple responsibilities
• Demonstrates a sense of urgency and ability to meet deadlines

 COMPETENCIES

• Excellent verbal, written, and non-verbal communication skills
• Lead by example by maintaining strong ethics, values, trust and integrity
• High emotional intelligence and critical/forward thinking
• Action oriented, results driven, and ensures accountability
• Customer Focused
• Quality decision making
• Analytical skills
• Organizational skills and planning/priority setting
• Excellent ability to work collaboratively and confidentially with all levels in the organization

Calero is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.