Sr Consumer Insights Manager - Strategist

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

*** This is not a remote role, this is a hybrid role requiring 3 days a week in office. The successful candidate for this position must be located in Bellevue, WA ***

Job Overview
We are looking for a strategic and analytical Senior Consumer Insights Manager to join our Brand Strategy, Insights and Analytics team. This position is responsible for delivering impactful insights and partnering across different lines of businesses, product and marketing teams. Responsibilities include managing or conducting primary research, creating actionable recommendations from different information sets, and powerfully blending insights into strategy. The ideal candidate will apply their expertise in research consulting or strategy to collaborate with our own team, our internal partners and our leaders. This role requires a strong understanding of consumer behavior, market trends, and strategic planning to support our marketing initiatives and business goals.

Essential Functions
•    Collaborate with a wide variety of teams across the enterprise to understand and address key business questions by providing integrated insights, maximizing primary/secondary research or additional information sources.
•    Design and conduct qualitative and quantitative research with necessary rigor and quality. 
•    Produce executive communications at a high level and use storytelling to portray the complete view of research findings and implications.
•    Develop clear insights-driven recommendations, artefacts or strategic frameworks as tools for the larger organization.
 

Recommended Skills

•    Strong critical thinking and problem-solving skills
•    Experience with market research methodologies and tools
•    Excellent communication and presentation skills
•    Ability to translate complex data into actionable strategies
•    Strong understanding of consumer behavior and market dynamics
•    Creative and innovative approach
•    Attention to detail and accuracy
•    Ability to work collaboratively in a team environment

Qualifications
Minimum Required
•    5 + years of experience in strategic roles within a brand and marketing organization or 5+ years of experience in a research consulting or strategy role, client or vendor side
•    Experience in a broad range of research approaches and when/how to directly apply them to the marketing or business objective
•    Extensive knowledge of brand strategy, marketing/commercial strategy, and/or brand management
•    Highly proficient in synthesizing information and creating well-designed presentations, briefs, reports, and other materials

Education
Minimum Required 
•    Bachelor of Science, Masters/Advanced Degree strongly preferred.
 

Knowledge, Skills and Abilities:

• Data Analysis (Required)
• Cross Functional Relationships (Required)
• Vendor Management (Required)
• Market Analysis (Required)
• Competitive Analysis (Required)
• Business Case (Required)
• Consumer Electronics (Preferred)
• Wireless (Preferred)

#LI-Corporate

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No):Yes

DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No
 

Base Pay Range: $93,600 - $168,900

Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ300358&paradox=1

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.