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Solution Development Specialist

extra holidays - extra parental leave - fully flexible - 4 day week
Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
Panama, Florida (USA), United States

Offer summary

Qualifications:

4+ years in document imaging and digital capture services, Experience in technical solution design and subscription software sales, Background in Pre-Sales solution design or sales engineering, Knowledge of content repository management and data management.

Key responsabilities:

  • Scope and design solutions across Iron Mountain Digital portfolio
  • Provide solution configuration recommendations and support RFPs
Iron Mountain logo
Iron Mountain Information Technology & Services Large http://www.ironmountain.com
10001 Employees
About Iron Mountain
Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts. Visit www.ironmountain.com for more information.
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Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking a Pre-Sales Solution Development Specialist (SDS) to support national and enterprise accounts.  The ideal candidate should have 4+ years of experience in outsourced document imaging, digital capture services, technical solution design and subscription software sales for teams within and Enterprise organization.  The Solution Development Specialist will be essential to the continued success and growth of our Global Digital Solutions (GDS) business.  This is a remote position.

  • Technical Subject Matter Expertise: The Solution Development Specialist will have the ability to communicate a clear understanding of modern as well as historical Enterprise technology regarding document imaging, indexing capture processes (manual and electronic), content repository management, data management, and archiving solutions based on experience from background in Pre-Sales solution design, architecture, implementation, administration or sales engineering for relevant solutions.  The Solution Development Specialist will leverage this expertise and properly design, position and sell Iron Mountain solutions to solve prospects businesses and technical requirements.
  • Press and Communication: The Solution Development Specialist will be responsible for understanding, designing and positioning Iron Mountain digital solutions.  They will partner with the Iron Mountain Sales organization to gain an understanding of the customer’s technical and business challenges and appropriately architect, demonstrate and position Iron Mountain solutions to solve these challenges.
  • Proven ability to advance sales:  The Solution Development Specialist will assist the Iron Mountain sales organization to advance customer engagements.  The Solution Development Specialist is engaged by the Iron Mountain sales team when an opportunity is identified and qualified to aid in deal advancement.  The advancement includes setting expectations, positioning value, and providing solution design to solve customer technical and business challenges.  The Solution Development Specialist’s goal is to increase Iron Mountain digital sales.

Key Responsibilities: 

  • Scoping and Solution Design across the Iron Mountain Digital portfolio
  • Understand customers physical and digital information environment and identify challenges and provided problem solving as it relates to Iron Mountain services.
  • Providing solution configuration recommendations, architectural diagrams, quotes, schedules and SOW creation.
  • Provide solution overviews and demonstrations as needed
  • Answer sales team member questions and provide training as needed
  • Support technical portion of RFPs and RFQs
  • Exceed assigned pipeline and quota achievement.

KPIs: 

  • Number and size of opportunities supported
  • Bookings supported
  • Solution designs and successful customer business outcomes
  • Revenue achieved for digital solutions

Preferred Experience: 

4+ years of experience and/or certifications in at least 2 of the following disciplines:

  • Experience in solution development, pricing and demonstrating scanning, outsourced imaging services
  • Experience in indexing technologies, manual (offshore and onshore) and digital (OCR, ICR, ML or HITL)
  • Content Services, Workflow, Business Process Management and Information Governance
  • Cloud SaaS experience in the content services platform and information management market
  • Knowledge in data recognition / analysis technologies and how they are used in the Machine Learning, Data Analysis, Artificial Intelligence, Cognitive Neural Networks, ECM-solutions and Document Management
  • Background and proven experience of consultative solution approaches, pre-sales, process and technology focused-solution selling

Additional Requested:

  • Ability to team effectively internally at Iron Mountain and externally with customer personnel
  • Excellent written, oral and presentation skills
  • Strong interpersonal, planning and analytical skills
  • Self-motivated and a strong drive to seek information and support in succeeding

Travel Requirements:

0% - 10% travel

Category: Sales

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Information Technology & Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Document ImagingTechnical Solution DesignSoftware SalesSolution DesignVideo CaptureElectronic IndexingOptical Character Recognition (OCR)Machine LearningWorkflow ManagementContent RepositoryDocument ManagementCloud ServicesArtificial IntelligenceData ManagementHuman-In-The-LoopBusiness Process ManagementData Processing SystemsCognitive ComputingSales PlanningInformation GovernanceSales EngineeringDigital Archiving

Other Skills

  • Social Skills
  • Self-Motivation
  • Planning
  • Communication
  • Analytical Skills
Are you interested?

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