Who You Are:
You are a detail-oriented and organized professional who thrives on maintaining efficient financial processes. You have a strong understanding of accounts receivable and excel at reconciling customer accounts, managing incoming payments, and ensuring accurate and timely financial transactions. You bring a proactive mindset, enjoy building positive customer relationships, and contribute to maintaining streamlined financial operations.
The Task At Hand:
The A/R Specialist will be responsible for the collection of outstanding accounts receivable and customer deduction management. Reporting to the Revenue Accounting Manager, this role ensures accuracy in cash applications, timely resolution of deductions, and efficient processing of accounts receivable invoices. You’ll also collaborate with cross-functional teams to resolve issues, identify trends, and provide actionable insights to enhance the company’s financial operations.
In This Role, You Will:
Accounts Receivable
• Manage cash applications within the organization.
• Create credit memos for deductions and import to Sage.
• Assist with AR Aging and collection by disputing any past-due invoices through customer portals.
• Process AR invoicing in Sage and EDI transactions.
• Request monthly balance statements from customers.
• Provide customer invoice aging statement requests.
Deduction Management
• Accurately identify, validate, and clear customer deductions according to established business processes and timelines.
• Be responsible for the timely, accurate, approved entry and maintenance of trade promotions in Tellus, the trade promotion system.
• Research and resolve trade deductions including overages, reclamations, damages, freight, fines, product returns, and other non-promotional deductions.
• Identify deduction trends at the customer level and communicate such trends, helping to develop recommendations for the team to review and implement.
• Build favorable, strong working relationships with key constituents and cross-functional partners (e.g., Sales, Sales Finance, Customer Broker Services).
• Develop monthly and ad-hoc reports, as needed, to provide data to internal teams.
In This Role, You’ll Bring With You:
• Bachelor’s degree in Finance, Accounting, or a related field, or equivalent years of experience, required.
• 1-2 years of relevant Accounts Receivable experience or analytics experience.
• Preferably located in the Pacific Time Zone.
• Advanced proficiency with Microsoft Excel, including pivot tables and VLOOKUPs, specifically in a supply chain environment.
• Experience with Sage X3 or other ERP systems is a plus.
• Demonstrated analytical and problem-solving skills with a detail-oriented mindset.
• Ability to work independently in a remote environment, with little to no supervision while performing duties.
• Strong time management, planning, and organizing skills.
• Strong listening, verbal communication, and written communication skills.
• Ability to proactively identify and resolve problems in a fast-paced environment.
• Solid knowledge of Microsoft Suite, Outlook, Slack, and other professional platforms.
• Up to 10% travel required: Although this role is a remote work-from-home position, we “Farmers” do meet as a company and/or as a department a few times a year. Anticipate possible travel up to a few times each quarter.
• Genuine passion for improving childhood nutrition for a healthier and happier planet.
• Previous exposure to cross-functional work between Sustainability and Finance preferred.
• Desire to contribute to a dynamic high-growth, purpose-driven work environment.
• Must reside in the United States to be considered for this position.
• Please note that visa sponsorship is not available for this position.
Compensation:
• Full-Time, Salaried, Exempt.
• The anticipated salary range for this position is $55,000.00 to $70,000.00. The actual salary offer will carefully consider a few factors, including your skills, qualifications, experience, and location. Certain positions are eligible for additional forms of compensation such as bonuses, stipends, equity, and role-specific perks.
Additional:
• Remote-first work environment.
• Annual Bonus.
• 401(k) program + 4% company match after three months.
• New Hire Remote Life Stipend + annual Nourish and Nurture Allowance.
• Monthly Cell and Internet Stipend.
• Quarterly Farm-to-Fridge home deliveries and Employee Discounts.
• New Parents: Up to 18 weeks of paid Parental Leave, Baby Steps Back To Work, 3 months’ supply of Once Upon A Farm products, and breast milk shipping service and support for those who travel after birth for the duration of your breastfeeding journey.
• Unlimited Paid Time Off.
• Paid Volunteer Time.
• Paid Time Off to fulfill civic responsibilities including jury duty and voting in local, state, and national elections.
• Medical Insurance for the employee covered at 100% on select plans with additional plan options at a reduced cost to the employee.
• Vision and Dental Insurance covered at 100% for the employee and dependents.
• Life insurance.
• Flexible spending account (Medical & Dependent Care) and Health savings accounts for applicable plans.
• Employee assistance program (EAP).
• All other benefits, leaves, and insurance as required by law, based on your specific residence.
• And so much more!
Who We Are
Our Purpose: Drive systemic improvement in childhood nutrition for a healthier, happier, and more equitable world.
Our Business: At Once Upon a Farm, a better story starts here. We're on a greater mission in providing organic, crave-worthy, snacks and meals for children of all ages. Our recipes are crafted with only the best organic ingredients – whole fruits and veggies, cold-pressed (our pouches), or freshly frozen (our meals) to perfection– to support your growing kids at every stage. Each of our organic, non-GMO, non-dairy recipes contains no added sugar and are free from artificial flavors, colors, and preservatives – just simple, real, nutritious snacks your entire family will love.
We support and champion farmers who supply the highest-quality organic ingredients for our foods. We help parents keep their promise to provide the best nourishment for their children’s bodies and souls. We treat our consumers, customers, suppliers, investors, and all our valued employees with the same high level of dignity and respect that we expect from others. We will always fight for and support efforts to drive positive social change and food justice for the benefit of parents, kids, and families. Lastly, we foster an entrepreneurial and collaborative culture that values humility, honesty, passion, positive social impact, and fun.
Our Team: We’re all fully remote, which makes us a highly collaborative, dynamic, and supportive bunch. We share a singular mission to make the world a better place through the highest quality, most delicious, nourishing, and nutritious products made accessible to every home, from our farms to your fridge. And while we’re invested in our product, we’re equally invested in one another's success.
Once Upon A Farm is a purpose-driven brand made up of an inclusive group of individuals with diverse backgrounds, passions, and beliefs. We hire self-motivated, independent thinkers, and those who are genuinely passionate about improving childhood nutrition for a healthier and happier planet. Bring your whole self to your work at Once Upon A Farm, a proud equal-opportunity employer. In your application, please feel free to note which pronouns you use.
In an effort to help us remove unconscious bias from our resume review process, we ask that you please remove all identifying information from your resume (like profile photos) before you upload it. Once Upon A Farm is committed to cultivating an inclusive environment where a diverse group of people can and want to do their best work, and that starts with our hiring practices.
Once Upon a Farm, PBC, provides equal employment opportunities to all employees and applicants in all company facilities without regard to race, color, religious creed, sex, national origin, ancestry, cast, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer-related or HIV/AIDS-related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
You must reside in the United States to be considered for this position.