Medical Virtual Assistant - Lola_LTBS

Job Opportunity: Medical Virtual Assistant for Light-Tunnel Behavioral Health Services

Client: Omolola A.

Company Overview:

At Light-Tunnel Behavioral Health Services, we are committed to empowering individuals on their journey to improved mental health and well-being. We partner with our clients to provide compassionate, evidence-based care in a supportive, confidential environment. Our core values include empowering individuals, cultivating well-being, embracing respect and compassion, and fostering continuous growth.

Position: Full-Time Medical Virtual Assistant

Schedule: Monday to Friday, 9 AM to 6 PM EST

Hours: 40+ hours per week

Salary:  $5 to $6 per hour (depending on experience)

Responsibilities: The Medical Virtual Assistant will play a key role in ensuring smooth administrative operations while supporting the mission of Light-Tunnel Behavioral Health Services. Responsibilities include, but are not limited to:

Administrative Tasks:

• Appointment scheduling and sending reminders.
• Managing patient records with accuracy and confidentiality.
• Handling patient inquiries and correspondence promptly and professionally.
• Managing telehealth platforms to ensure seamless virtual sessions.

Medical Billing and Insurance Support:

• Expertise in medical billing processes, including claims submission and insurance verification.
• Processing claims through portals such as Availity, Optum, etc.
• Working with Medicare and Medicaid to ensure accurate billing and payment.

Medical Coding:

• Accurately coding patient records and ensuring compliance with coding standards.

Social Media and Communication Management:

• Creating content and scheduling posts for social media platforms.
• Monitoring and managing social media accounts for engagement and growth.
• Managing email and text communication, including sorting, responding, prioritizing, and sending newsletters.

Additional Responsibilities:

• Assisting with provider support and ensuring clinical workflows run smoothly.
• Preparing and maintaining documentation in Charm EHR (preferred).
• Supporting the billing process with a high degree of expertise and accuracy.

Key Qualifications:

• Excellent English communication skills, with the ability to interpret and follow instructions accurately.
• Prior experience in a healthcare setting, such as a medical office, doctor’s office, psychiatric clinic, or similar environment.
• Strong clinical or medical office background.
• Familiarity with Charm EHR is preferred.
• Goal-driven, reliable, and capable of completing tasks with minimal supervision.
• Proficient and fast learner who can quickly adapt to new systems and processes.
• High level of professionalism and attention to detail.

Why Join Us?

By joining Light-Tunnel Behavioral Health Services, you’ll be part of a team that values integrity, compassion, and professional growth. Your work will directly contribute to empowering individuals and fostering well-being in our community.

If you are an experienced, detail-oriented professional who thrives in a fast-paced environment and is passionate about making a difference in the mental health field, we encourage you to apply!

How to Apply: Please attach your resume, 1-2 minutes introduction video detailing your relevant experience and why you are a great fit for this role. We look forward to hearing from you!

Apply on this link –

https://wkf.ms/4hfJDuk

Hope to see you onboard!