Match score not available

Junior German Customer Support + 2000 Welcome Bonus

Remote:

Full Remote

Experience:

Junior (1-2 years)

Work from:

Portugal

Offer summary

Qualifications:

Fluency in German (C2 level), Good communication skills in English (B2 level or higher), Excellent problem-solving skills, Flexibility for rotational shifts.

Key responsabilities:

Respond to customer inquiries via phone, email, and chat
Assist customers with product information and technical support

WorldClassTalents

0 - 1 Employees

See all jobs

Job description

Key Responsibilities

Respond to customer inquiries via phone, email, and chat in a professional and friendly manner.
Assist customers with product information, order concerns, and technical support.
Resolve customer complaints efficiently and escalate more complex issues as needed.
Provide clear and effective solutions to ensure customer satisfaction.
Keep accurate records of customer interactions in the CRM system.

What We Are Looking For

Fluency in German (C2 level) and good communication skills in English (B2 level or higher).
Excellent problem-solving skills and the ability to empathize with customers.
Flexibility to work rotational shifts 24/7, including weekends.
Must be available to work remote in Braga.

What We Offer