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Remote Customer Service Representative - State Farm Agent Team Member | WFH

Remote: 
Full Remote

Offer summary

Qualifications:

Exceptional communication skills in written and verbal format., Previous experience in the insurance sector preferred., Basic computer proficiency, Strong problem-solving capabilities..

Key responsabilities:

  • Build and maintain robust customer relationships.
  • Provide tailored solutions and educate clients on insurance options.
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2 - 10 Employees
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Job description

Job Overview

Are you a dynamic, customer-centric individual looking to make a meaningful difference? Do you thrive on building relationships and providing tailored solutions for clients? If this resonates with you, we invite you to explore a rewarding opportunity with our esteemed team at State Farm!

In this fully remote role, you will become part of a professional community dedicated to delivering exceptional insurance and financial services. This position not only allows you to enhance your career but also empowers you to positively influence the lives of others.

Key Responsibilities

In your capacity as a Customer Service Representative, you will:

  • Foster and sustain robust customer relationships through timely follow-ups and personalized assistance.
  • Employ a consultative strategy to inform clients about various insurance options, aiding them in making well-informed decisions.
  • Generate leads, coordinate appointments, and discern customer needs to propose suitable products and services.

Required Skills

To excel in this role, you should possess:

  • A genuine passion for assisting others and a talent for promoting products and services to meet customer needs.
  • Exceptional communication skills, both written and verbal.
  • A friendly, approachable demeanor coupled with strong problem-solving capabilities.
  • Meticulous attention to detail and a proactive mindset.
  • Familiarity with basic computer functions, with the ability to collaborate effectively within a team.

Qualifications

The ideal candidate will have:

  • Previous experience in the insurance sector is highly preferred.

Career Growth Opportunities

As a valued member of our team, you will benefit from extensive professional development and career advancement opportunities, enabling you to further refine your skills and expertise within the insurance and financial services industry.

Compensation And Benefits

We offer a competitive compensation package that includes:

  • Salary plus commission and performance-based bonuses.
  • A comprehensive 401(k) plan to secure your financial future.
  • Paid time off for vacation, personal, and sick days.
  • Flexible working hours to promote a healthy work-life balance.

If you are driven to succeed and excited about the prospect of advancing your career in a supportive and dynamic environment, we invite you to apply today. Let’s embark on this journey together!

Employment Type: Full-Time

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Other Skills

  • Customer Service
  • Detail Oriented
  • Communication
  • Problem Solving
  • Computer Literacy

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